Title of Invention

A VIDEOPHONE INTERPRETATION SYSTEM AND A VIDEOPHONE INTERPRETATION METHOD.

Abstract A videophone interpretation system and a videophone interpretation method in that a caller does not have to search for an interpreter in advance and hold consultation with a callee and that the system and the method are available also in an emergency, thereby minimizing the restraint time of the interpreter to reduce the interpretation service cost are provided. The videophone interpretation system accepts a call from a caller terminal and refers an interpreter registration table to extract the terminal number of an interpreter capable of interpreting between the language of a caller and the language of a callee and connects the caller terminal, a callee terminal and an interpreter terminal. The videophone interpretation system also has a function to communicate a video and an audio necessary for interpretation between the terminals. The audio of an interpreter is transmitted either to the caller or callee, specified by the interpreter terminal. The audio of the conversation partner is suppressed or interrupted when the audio of the interpreter is detected by an audio synthesizer, thereby providing a speedy and precise interpretation service.
Full Text Technical Field
The present invention relates to a videophone interpretation system and a videophone
interpretation method which provide an interpretation service for a conversation with a
videophone between persons using different languages, and in particular to a videophone
interpretation system and a videophone interpretation method which provide administration
services such as those offered by a public office, a hospital and a police station, to a foreigner
incapable of using the local language, without an interpreter being resident in an administrative
body mentioned above.
Background Art
In recent years, persons in remote locations have come to converse with each other at a practical
level by using a videophone, on the strength of development of communications technologies.
In order for persons who use different languages to converse smoothly with each other, an
interpreter is required. It is thus desired that an interpretation service with a videophone will
become widely available.
In the prior art, in order to obtain an interpretation service with a videophone, a three-way call
had to be established by using a multipoint conferencing unit offering a teleconference service
between a caller wishing to have a conversation, a callee as a conversation partner, and an
interpreter who interprets between a language used by the caller and a language used by the
callee.
Fig. 22 shows a prior art configuration whereby an interpretation service is obtained by using a
video conference service with a multipoint conferencing unit. In Fig. 22, a numeral 10
represents a videophone terminal for the caller (hereinafter referred to as a caller terminal), 20 a
videophone terminal for the callee (hereinafter referred to as a callee terminal), 30 a videophone
terminal for the interpreter (hereinafter referred to as an interpreter terminal), 50 a public
telephone line, and 1 a multipoint conferencing unit. Each videophone terminal comprises a
camera (a) for picking up the user, a display (b) for displaying a received video, a dial pad (c) for
dialing the number of a distent party, a headset (d) including a microphone for acquiring the
voice of the user and listening to the received audio. The multipoint conferencing unit 1 offers a
videoconferencing service and has a function to accept a call from a reserved terminal,
synthesizing videos and audios transmitted from the terminals connected and transmitting to each
terminal the synthesized video and audio.
Next, the procedure used to obtain an interpretation service using the multipoint conferencing
unit will be described. First, a caller searches for and calls an interpreter capable of interpreting
between the language used by the caller and that used by the callee. Next, the called interpreter
calls the callee based on the request made by the caller and determines a conversation date/time.
When the conversation date/time is determined, the caller reserves a teleconferencing at the
multipoint conferencing unit 1. The caller, the callee and the interpreter check in to the
multipoint conferencing unit 1 with respective videophone terminal by using the specified login
information when the reserved date/time is reached. This starts a teleconferencing between the
caller terminal 10, callee terminal 20 and the interpretation terminal 30. On the display of each
terminal, a video obtained by synthesizing the video of the caller, the video of the callee and the
video of the interpreter is displayed. To the earphone of the headset of each terminal, an audio
obtained by synthesizing the audio of the caller, the audio of the callee and the audio of the
interpreter is output. Thus, the caller and the callee can have a videophone conversation while
obtaining interpretation by the interpreter.
In such a prior art videophone interpretation service using a multipoint conferencing unit, it is
necessary to reserve a teleconference on the multipoint conferencing unit before starting a
videophone conversation, and the caller had to search for an interpreter and contact the callee
and hold consultation to set a videoconference in advance.
Thus, it has been difficult to apply this approach to an interpretation service which requires
urgent support such as in case a foreigner incapable of using the local language urgently obtains
an administration service from a public office, a hospital or a police station. The interpreter
must join from the stage of prior consultation between the caller and the callee. This restrains
the interpreter for a long time so that the interpretation service cost rises high.
Thus, a main object of the invention is to provide a videophone interpretation system and a
videophone interpretation method which eliminates the need for a caller to search for an
interpreter and consult with a callee in advance and which are available also in an emergency,
thereby minimizing the restraint time of the interpreter and reducing the interpretation service
cost.
Disclosure of the Invention
A videophone interpretation system according to this invention is a system where an interpreter
interprets a videophone conversation between a caller and a callee using different languages, the
videophone interpretation system preferably comprising connection means for connecting a
caller terminal, a callee terminal and an interpreter terminal, and communication means for
communicating a video and an audio between the terminals connected by the connection means,
characterized in that the connection means includes an interpreter registration table where at least
the language types interpretable by an interpreter and the terminal number of the interpreter are
registered, a function to accept a call from a caller terminal, a function to acquire the terminal
number of a callee, language type of the caller and the language type of the callee from the caller
terminal for which the call was accepted, a function to extract the terminal number of the
interpreter by referencing the interpreter registration table from the acquired language type of the
caller and language type of the callee, a function to call the interpreter terminal by using the
terminal number of the interpreter extracted, and a function to call the callee terminal by using
the acquired terminal number of the callee and that the communication means transmits a video
including at least a video from the callee terminal and an audio including at least an audio from
the interpreter terminal to the caller terminal, a function to transmit a video including at least a
video from the caller terminal and an audio including at least an audio from the interpreter
terminal to the callee terminal, and a function to transmit an audio including at least an audio
from the caller terminal and an audio from the callee terminal to the interpreter terminal.
With this configuration, upon a call from a caller terminal, the terminal number of an interpreter
capable of interpreting between the language of the caller and the language of the callee is
extracted from the interpreter registration table, and the caller terminal, the callee terminal and
the interpreter terminal are automatically connected, and a video and an audio required for
interpretation are communicated. The caller need not previously search for an interpreter and
hold consultation with the callee thus providing a videophone interpretation service which may
be available even in an emergency. The interpreter can join a videophone conversation
anywhere he/she may be, as long as he/she can be called. This minimizes the restraint time of
the interpreter and reduces the interpretation service cost.
In the videophone interpretation system according to this invention, the communication means
preferably includes a function to transmit a video obtained by synthesizing a video from the
callee terminal as a main window and a video from the interpreter terminal as a sub window to
the caller terminal, a function to transmit a video obtained by synthesizing a video from the
caller terminal as a main window and a video from the interpreter terminal as a sub window to
the callee terminal, and a function to transmit a video obtained by synthesizing a video from the
caller terminal and a video from the callee terminal to the interpreter terminal.
This allows the caller and the callee to check the expression of the interpreter in a
Picture-in-Picture fashion so that it is easy to understand the voice of the interpreter. The
interpreter can check the expression of the caller and the expression of the callee so that a precise
interpretation is enabled.
In the videophone interpretation system according to this invention, the communication means
preferably including a first audio transmission function to synthesize an audio from the callee
terminal and an audio from the interpreter terminal and transmit the resultant to the caller
terminal, a second audio transmission function to synthesize an andio from the caller terminal
and an audio from the interpreter terminal and transmit the resultant to the callee terminal, a third
audio transmission function to synthesize an audio from the caller terminal and an audio from the
callee terminal and transmit the resultant to the interpreter terminal, and an unnecessary side
audio suppression function to suppress an unnecessary side audio either an audio from the
interpreter terminal supplied to the first audio transmission function or an audio from the
interpreter terminal supplied to the second audio transmission function based on a command
from the interpreter terminal, characterized in that the first audio transmission function includes
a callee audio suppression function to suppress an audio from the callee terminal when an audio
from the interpreter terminal is detected and that the second audio transmission function includes
a caller audio suppression function to suppress an audio from the caller terminal when an audio
from the interpreter terminal is detected.
In an interpretation with a prior art videoconference, an audio obtained by synthesizing the
audios of the three parties is transmitted to each terminal. Thus, when a user at a terminal
speaks while a user at any other terminal is speaking, the content of the conference is difficult to
understand with each other. Thus, the interpreter awaits the completion of the speech of the
caller before interpretation, a callee awaits the completion of the interpretation before speech,
and the interpreter awaits the completion of the speech of the callee before interpretation. Since
such a procedure must be repeated in a conference, it has been difficult to perform a speedy and
precise interpretation. According to the invention, the unnecessary side audio suppression
function suppresses an unnecessary side transmission of an audio of the interpreter to either the
caller or the callee, based on a command from the interpreter terminal. When the audio of the
interpreter is detected, transmission of the original audio of the callee to the caller is suppressed
by the callee audio suppression function. When the audio of the interpreter is detected,
transmission of the original audio of the caller to the callee is suppressed by the caller audio
suppression function. With these functions, the caller and the callee can grasp the interpretation
even when their speech overlap that of the interpreter, thereby providing a speedy and precise
videophone interpretation service.
The suppression includes a case where the level of an audio signal is lowered in order to allow
hearing to some extent and a case where the audio signal is shut off so as to mute the audio. The
unnecessary audio suppression function includes a case where the audio of the interpreter is
transmitted selectively to either the caller or the callee.
In the videophone interpretation system according to this invention, the communication means
preferably including a first audio transmission function to selectively transmit either an audio
from the callee terminal or an audio from the interpreter terminal to the caller terminal, a second
audio transmission function to selectively transmit either an audio from the caller terminal or an
audio from the interpreter terminal to the callee terminal, a third audio transmission function to
synthesize an audio from the caller terminal and an audio from the callee terminal and transmit
the resultant to the interpreter terminal, and an unnecessary side audio suppression function to
suppress an unnecessary side audio either an audio from the interpreter terminal supplied to the
first audio transmission function or an audio from the interpreter terminal supplied to the second
audio transmission function by a command from the interpreter terminal, characterized in that the
first audio transmission function includes a function to shut off an audio from the callee terminal
and transmit an audio from the interpreter terminal when an audio from the interpreter is detected
and that the second audio transmission function includes a function to shut off an audio from the
caller terminal and transmit an audio from the interpreter terminal when an audio from the
interpreter terminal is detected.
According to the invention, the unnecessary side audio suppression function suppresses an
unnecessary side transmission of an audio of the interpreter to either the caller or callee, based on
a command from the interpreter terminal. When an audio of the interpreter is detected in the
first audio transmission function, the original audio of the callee switches to the audio of the
interpreter. When an audio of the interpreter is detected in the second audio transmission
function, the original audio of the callee switches to the audio of the interpreter. With these
functions, the caller and the callee can grasp the interpretation even when their speech overlap
that of the interpreter, thereby providing a speedy and precise videophone interpretation service.
The unnecessary audio suppression function includes a case where the audio of the interpreter is
transmitted selectively to either the caller or the callee.
In the videophone interpretation system according to this invention, the communication means
preferably includes a first audio transmission function to perform audio multiplexing on an audio
from the callee terminal and an audio from the interpreter terminal and transmit the resultant to
the caller terminal, a second audio transmission function to performs audio multiplexing on an
audio from the caller terminal and an audio from the interpreter terminal and transmit the
resultant to the callee terminal, a third audio transmission function to perform audio multiplexing
on an audio from the caller terminal and an audio from the callee terminal and transmit the
resultant to the interpreter terminal, and an unnecessary side audio suppression function to
suppress an unnecessary side audio either an audio from the interpreter terminal supplied to the
first audio transmission function or an audio from the interpreter terminal supplied to the second
audio transmission function, based on a command from the interpreter terminal.
According to the invention, the unnecessary side audio suppression function suppresses an
unnecessary side transmission of an audio of the interpreter to either the caller or callee, by a
command from the interpreter terminal. In the first audio transmission function, the original
audio of the callee and the audio of the interpreter are multiplexed and the resultant is
transmitted to the caller. In the second audio transmission function, the original audio of the
caller and the audio of the interpreter are multiplexed and the resultant is transmitted to the callee.
With these functions, the caller and the callee can grasp the interpretation even when their speech
overlap that of the interpreter, thereby providing a speedy and precise videophone interpretation
service.
The unnecessary side audio suppression function includes a case where the audio of the
interpreter is selectively transmitted to either the caller or callee.
In the videophone interpretation system according to this invention, the communication means
preferably includes a function to record a video including a video from the caller terminal, a
video from the callee terminal and a video from the interpreter terminal and an audio including
an audio from the caller terminal, an audio from the callee terminal and an audio from the
interpreter terminal, and a function to reproduce and transmit the recorded video and audio by a
request from a terminal.
With this configuration, videos and audios from the caller, callee and interpreter in an
interpretation service are recorded. As the details of recording can be checked by a request from
a terminal, it is possible to review the contents which were not clear on the spot or check later
the details of the communications service.
A video may be recorded by recording a synthesized video of a video to be transmitted to a caller
terminal and a video to be transmitted to a callee terminal. By doing so, it is possible to check
the video received by the caller or callee.
An audio may be recorded by recording an audio obtained by performing audio multiplexing on
an audio to be transmitted to a caller terminal and an audio to be transmitted to a callee terminal.
By doing so, it is possible to check the contents by the language of the caller and that of the
callee separately from a terminal equipped with an audio demultiplexing function.
Or, an audio to be transmitted to a caller terminal and an audio to be transmitted to a callee
terminal may be recorded separately and the audio of a side specified based on a command from
a terminal may be reproduced for transmission. By doing so, it is possible to check the contents
by the language of the caller and that of the callee separately even from a terminal not equipped
with an audio demultiplexing function.
A videophone interpretation system according to this invention is a system where a videophone
conversation between a caller and a callee using different languages is interpreted by a first
interpreter who interprets the language of the callee to the language of the caller and a second
interpreter who interprets the language of the caller into the language of the callee, the
videophone interpretation system preferably comprising connection means for connecting a
caller terminal, a callee terminal, a first interpreter terminal and a second interpreter terminal and
communication means for communicating a video and an audio between the terminals connected
by the connection means, characterized in that the connection means includes an interpreter
registration table where at least the language types interpretable by an interpreter and the
terminal number of the interpreter are registered, a function to accept a call from a caller terminal,
a function to acquire the terminal number of a callee, language type of the caller and the
language type of the callee from the caller terminal for which the call was accepted, a function to
extract the terminal number of the first interpreter by referencing the interpreter registration table
from the acquired language type of the callee and language type of the caller, a function to call
the first interpreter by using the terminal number of the interpreter extracted, a function to extract
the terminal number of the second interpreter by referencing the interpreter registration table
from the acquired language type of the caller and language type of the callee, a function to call
the second interpreter by using the terminal number of the interpreter extracted, and a function to
call the callee terminal by using the acquired terminal number of the callee, and that the
communication means includes a function to transmit a video including at least a video from the
callee terminal and an audio including at least an audio from the first interpreter to the caller
terminal, a function to transmit a video including at least a video from the caller terminal and an
audio including at least an audio from the second interpreter to the callee terminal, a function to
transmit an audio including at least an audio from the callee terminal to the first interpreter
terminal, and a function to transmit an audio including at least an audio from the caller terminal
to the second interpreter terminal.
With this configuration, based on a call from the caller terminal, the terminal number of the first
interpreter who interprets the language of the callee into the language of the caller and the
terminal number of the second interpreter who interprets the language of the caller into the
language of the callee are extracted from the interpreter registration table. The caller terminal,
the callee terminal, the first interpreter terminal and the second interpreter terminal are
automatically connected and a video and an audio required for interpretation are communicated.
The caller need not previously search for an interpreter and hold consultation with the callee thus
providing a videophone interpretation service which may be available even in an emergency.
The interpreter can join a videophone conversation anywhere he/she may be, as long as he/she
can be called. This minimizes the restraint time of the interpreter and reduces the interpretation
service cost.
In the videophone interpretation system according to this invention, the communication means
preferably includes a function to transmit a video obtained by synthesizing a video from the
callee terminal as a main window and a video from the first interpreter terminal as a sub window
to the caller terminal, a function to transmit a video obtained by synthesizing a video from the
caller terminal as a main window and a video from the second interpreter terminal as a sub
window to the callee terminal, a function to transmit a video obtained by synthesizing a video
from the callee terminal and a video from the caller terminal to the first interpreter terminal, and
a function to transmit a video obtained by synthesizing a video from the caller terminal and a
video from the callee terminal to the second interpreter terminal.
This allows the caller and the callee to check the expressions of the first interpreter and the
second interpreter respectively in a Picture-in-Picture fashion so that it is easy to understand the
voice of the interpreter. Each interpreter can check the expression of the caller and the
expression of the callee so that a precise interpretation is enabled.
In the videophone interpretation system according to this invention, the communication means
preferably including a first audio transmission function to synthesize an audio from the callee
terminal and an audio from the first interpreter terminal and transmit the resultant to the caller
terminal, a second audio transmission function to synthesize an audio from the caller terminal
and an audio from the second interpreter terminal and transmit the resultant to the callee terminal,
a third audio transmission function to transmit at least an audio from the callee terminal to the
first interpreter terminal, and a fourth audio transmission function to transmit at least an audio
from the caller terminal to the second interpreter terminal, characterized in that the first audio
transmission function includes a callee audio suppression function to suppress an audio from the
callee terminal when an audio from the first interpreter terminal is detected and that the second
audio transmission function includes a caller audio suppression function to suppress an audio
from the caller terminal when an audio from the second interpreter terminal is detected.
According to the invention, when the audio of the first interpreter is detected, transmission of the
original audio of the callee to the caller is suppressed by the callee audio suppression function.
When the audio of the second interpreter is detected, transmission of the original audio of the
caller to the callee is suppressed by the caller audio suppression function. With these functions,
the caller and the callee can grasp the interpretation even when their speech overlap that of the
interpreter, thereby providing a speedy and precise videophone interpretation service.
The suppression includes a case where the level of an audio signal is lowered in order to allow
hearing to some extent and a case where the audio signal is shut off so as to mute the audio.
In the videophone interpretation system according to this invention, the communication means
preferably including a first audio transmission function to selectively transmit either an audio
from the callee terminal or an audio from the first interpreter terminal to the caller terminal, a
second audio transmission function to selectively transmit either an audio from the caller
terminal or an audio from the second interpreter terminal to the callee terminal, a third audio
transmission function to transmit at least an audio from the callee terminal to the first interpreter
terminal, and a fourth audio transmission function to transmit at least an audio from the caller
terminal to the second interpreter terminal, characterized in that the first audio transmission
function includes a function to shut off an audio from the callee terminal and transmit an audio
from the first interpreter terminal when detecting an audio from the first interpreter terminal and
that the second audio transmission function includes a function to shut off an audio from the
caller terminal and transmit an audio from the second interpreter terminal when detecting an
audio from the second interpreter terminal.
According to the invention, when the audio of the first interpreter is detected in the first audio
transmission function, the original audio of the callee is switched to the audio of the first
interpreter. When the audio of the second interpreter is detected in the second audio
transmission function, the original audio of the callee is switched to the audio of the second
interpreter. With these functions, the caller and the callee can grasp the interpretation even
when their speech overlap that of each interpreter, thereby providing a speedy and precise
videophone interpretation service.
In the videophone interpretation system according to this invention, the communication means
preferably includes a first audio transmission function to perform audio multiplexing on an audio
from the callee terminal and an audio from the first interpreter terminal and transmit the resultant
to the caller terminal, a second audio transmission function to perform audio multiplexing on an
audio from the caller terminal and an audio from the second interpreter terminal and transmit the
resultant to the callee terminal, a third audio transmission function to transmit at least an audio
from the callee terminal to the first interpreter terminal, and a fourth audio transmission function
to transmit at least an audio from the caller terminal to the second interpreter terminal.
According to the invention, in the first audio transmission function, the original audio of the
callee and the audio of the first interpreter are audio multiplexed and the resultant is transmitted
to the caller. In the second audio transmission function, the original audio of the caller and the
audio of the second interpreter are audio multiplexed and the resultant voice is transmitted to the
callee. With these functions, the caller and the callee can grasp the interpretation even when
their speech overlap that of each interpreter, thereby providing a speedy and precise videophone
interpretation service.
In the videophone interpretation system according to this invention, the communication means
preferably includes a function to record a video including a video from the caller terminal, a
video from the callee terminal, a video from the first interpreter terminal and a video from the
second interpreter terminal and an audio including an audio from the caller terminal, an audio
from the callee terminal, an audio from the first interpreter terminal and an audio from the
second interpreter terminal, and a function to reproduce and transmit the recorded video and
audio by a request from a terminal.
With this configuration, videos and audios from the caller, callee, first interpreter and second
interpreter in an interpretation service are recorded. As the details of recording can be checked
by a request from a terminal, it is possible to review the contents which were not clear on the
spot or check later the details of the communications service.
A video may be recorded by recording a synthesized video of a video to be transmitted to a caller
terminal and a video to be transmitted to a callee terminal. By doing so, it is possible to check
the video received by the caller or the callee.
An audio may be recorded by recording an audio obtained by performing audio multiplexing on
an audio to be transmitted to a caller terminal and an audio to be transmitted to a callee terminal.
By doing so, it is possible to check the contents by the language of the caller and that of the
callee separately from a terminal equipped with an audio demultiplexing function.
Or, an audio to be transmitted to a caller terminal and an audio to be transmitted to a callee
terminal may be recorded separately and the audio of a side specified by a command from a
terminal may be reproduced and transmitted. By doing so, it is possible to check the contents by
the language of the caller and that of the callee separately even from a terminal not equipped
with an audio demultiplexing function.
In the videophone interpretation system according to this invention, selection information for
selecting an interpreter is registered in the interpreter registration table and the connection means
preferably includes a function to acquire the conditions for selecting an interpreter from the
caller terminal and a function to extract the terminal number of an interpreter who satisfies the
acquired selection conditions by referencing the interpreter registration table.
This selects an interpreter who satisfies the object of a videophone conversation between a caller
and a callee from among the interpreters registered in the interpreter registration table.
Selection interpretation for selecting an interpreter includes information on a sex, an age, a
habitation, a specialty, and a qualification.
By registering the interpretation level of an interpreter by language in the interpreter registration
table, the user can select an interpreter of a desired level for an interpretation between specified
languages. An interpreter can register a plirality of languages, if any, which he/she can provide.
This allows flexible and efficient selection of an interpreter.
In a videophone interpretation system via bidirectional simultaneous interpretation, a listening
comprehension level and a speaking level may be separately registered as interpretation levels by
language to be registered in the interpreter registration table. By doing so, it is possible to
individually select a person who is optimum as a first interpreter and another who is optimum as
a second interpreter, thereby allowing flexible and efficient selection of an interpreter.
In the videophone interpretation system according to this invention, an availability flag to
indicate whether an interpreter is available is registered in the interpreter registration table and
the connection means preferably includes a function to refer an availability flag in the interpreter
registration table to extract the terminal number of an available interpreter.
In this way, by registering whether an interpreter is available in the interpreter registration table,
an available interpreter is automatically selected and called. This eliminates useless calling and
provides a more flexible and efficient videophone interpretation system.
In the videophone interpretation system according to this invention, the connection means
preferably includes a function to generate a text message to be transmitted to each of the
terminals and the communication means includes a function to transmit the generated text
message to each of the terminals.
This transmits a text message which prompts each terminal to enter necessary information when
connecting a caller terminal, a callee terminal and an interpreter terminal.
In the videophone interpretation system according to this invention, the connection means
preferably includes a function to generate a voice message to be transmitted to each of the
terminals and the communication means includes a function to transmit the generated voice
message to each of the terminals.
This transmits a voice message to a caller terminal, a callee terminal and an interpreter terminal
when the caller terminal, callee terminal and interpreter terminal are to be connected. This
makes it possible to provide a videophone interpretation service even when any of the caller, the
callee and the interpreter is a visually impaired person.
In the videophone interpretation system according to this invention, the connection means
preferably includes a function to register a term used during a conversation based on a command
from each of the terminals and a function to extract the registered term and generate a telop
based on a command from each of the terminals and that the communication means includes a
function to transmit the generated telop to each of the terminals.
In this way, by registering a term in advance that is difficult to interpret, it is possible to display a
telop on each of the terminal and provide the videophone interpretation service which is more
quickly and accurate.
In the videophone interpretation system according to this invention, accounting information on
an interpreter is registered in the interpreter registration table and the connection means
preferably includes a function to measure the time that the caller terminal or callee terminal
obtains an interpretation service and a function to calculate a fee from the measured time and
accounting information registered in the interpreter registration table.
By registering the accounting information on an interpreter in the interpreter registration table, it
is possible to account an appropriate fee for a videophone interpretation service.
The interpreter registration table may register the interpretation level of an interpreter by
language and an accounting table which specifies the relationship between the interpretation
level and the hourly rates may be used to determine accounting information. By doing so, it is
possible to account an appropriate fee corresponding to the level of the interpreter.
A videophone interpretation method according to this invention is a method where an interpreter
interprets a videophone conversation between a caller and a callee using different languages, the
method using an interpreter registration table where at least the language types interpretable by
an interpreter and the terminal number of the interpreter are registered, characterized in that the
method comprises steps of accepting a call from a caller terminal, acquiring the terminal number
of a callee, language type of the caller and the language type of the callee from the caller
terminal for which the call was accepted, extracting the terminal number of the interpreter by
referencing the interpreter registration table from the acquired language type of the caller and
language type of the callee, calling the interpreter terminal by using the terminal number of the
interpreter extracted, calling the callee terminal by using the acquired terminal number of the
callee, transmitting a video including at least a video from the callee terminal and an audio
including at least an audio from the interpreter terminal to the caller terminal, transmitting a
video including at least a video from the caller terminal and an audio including at least an audio
from the interpreter terminal to the callee terminal, and transmitting an audio including at least
an audio from the caller terminal and an audio from the callee terminal to the interpreter
terminal.
With this configuration, upon a call from a caller terminal, the terminal number of an interpreter
capable of interpreting between the language of the caller and the language of the callee is
extracted from the interpreter registration table, and the caller terminal, the callee terminal and
the interpreter terminal are automatically connected, and a video and an audio required for
interpretation are communicated. The caller need not previously search for an interpreter and
hold consultation with the callee thus providing a videophone interpretation service which may
be available even in an emergency. The interpreter can join a videophone conversation
anywhere he/she may be, as long as he/she can be called. This minimizes the restraint time of
the interpreter and reduces the interpretation service cost.
A videophone interpretation method according to this invention is a method where a videophone
conversation between a caller and a callee using different languages is interpreted by a first
interpreter who interprets the language of a callee into the language of a caller and a second
interpreter who interprets the language of the caller into the language of the callee, the method
using an interpreter registration table where at least the language types interpretable by an
interpreter and terminal number of the interpreter are registered, characterized in that the method
comprises steps of accepting a call from a caller terminal, acquiring the terminal number of a
callee, language type of the caller and the language type of the callee from the caller terminal for
which the call was accepted, extracting the terminal number of a first interpreter by referencing
the interpreter registration table from the acquired language type of the callee and language type
of the caller, calling the first interpreter terminal by using the terminal number of the first
interpreter extracted, extracting the terminal number of a second interpreter by referencing the
interpreter registration table from the acquired language type of the caller and language type of
the callee, calling the second interpreter terminal by using the terminal number of the second
interpreter extracted, calling the callee by using the acquired terminal number of the callee,
transmitting a video including at least a video from the callee terminal and an audio including at
least an audio from the first interpreter terminal to the caller terminal, transmitting a video
including at least a video from the caller terminal and an audio including at least an audio from
the second interpreter terminal to the callee terminal, transmitting an audio including at least an
audio from the callee terminal to the first interpreter terminal, and transmitting an audio
including at least an audio from the caller terminal to the second interpreter terminal.
With this configuration, upon a call from a caller terminal, the terminal number of a first
interpreter who interprets the language of the callee to the language of the caller and the terminal
number of a second interpreter who interprets the language of the caller into the language of the
callee are extracted. The caller terminal, the callee terminal, the first interpreter terminal, and
the second interpreter terminal are automatically connected, followed by communications of a
video and an audio required for interpretation. The caller need not previously search for an
interpreter and hold consultation with the callee thus providing a videophone interpretation service
which may be available even in an emergency The interpreter can join a videophone conversation
anywhere he/she may be, as long as he/she can be called This minimizes the restraint time of the
interpreter and reduces the interpretation service cost
The above object, other objects, characteristics and advantages of the invention will be apparent from
the following detailed description of the embodiments of the invention
Brief Description Of The Accompanying Drawings
Fig 1 is a system block diagram of a videophone interpretation system according to a first embodiment
of the invention,
Fig. 2 shows an example of a video displayed on the screen of a terminal in the videophone
interpretation system according to the first embodiment of the invention,
Fig 3 shows an example of an interpreter registration table in the videophone interpretation system
according to the first embodiment of the invention;
Fig 4 is a processing flowchart of the control processing of a controller in the videophone interpretation
system according to the first embodiment of the invention,
Fig 5 shows an example of a screen for prompting input of the language type of a caller and a callee
Fig. 6 shows an example of a screen for prompting input of interpreter selection conditions,
Fig 7 shows an example of a screen for prompting input of the terminal number of a callee,
Fig 8 is a system block diagram of a videophone interpretation system according to a second
embodiment of the invention;
Fig 9 shows an example of a connection table,
Fig 10 is a processing flowchart of the control processing of a controller in the videophone
interpretation system according to the second embodiment of the invention,
Fig. 11 is a system block diagram of a videophone interpretation system according to a third
embodiment of the invention;
Fig. 12 shows an example of a video displayed on the screen of a terminal in the videophone
interpretation system according to the third embodiment of the invention;
Fig. 13 shows an example of an interpreter registration table in the videophone interpretation
system according to the third embodiment of the invention;
Fig. 14 is a processing flowchart of the control processing of a controller in the videophone
interpretation system according to the third embodiment of the invention;
Fig. 15 is a block diagram of showing an example of an audio communications function in the
videophone interpretation system according to the first embodiment of the invention;
Fig. 16 is a block diagram of showing another example of the audio communications function in
the videophone interpretation system according to the first embodiment of the invention;
Fig. 17 is a block diagram of showing an example of the audio communications function in the
videophone interpretation system according to the third embodiment of the invention;
Fig. 18 is a block diagram of showing another example of the audio communications function in
the videophone interpretation system according to the third embodiment of the invention;
Fig. 19 is a block diagram of showing an example of a recording/reproduction function in the
videophone interpretation system according to the first embodiment of the invention;
Fig. 20 is a block diagram of showing an example of a recording/reproduction function in the
videophone interpretation system according to the third embodiment of the invention;
Fig. 21 shows an example of a video displayed on each terminal screen by way of the
recording/reproduction function; and
Fig. 22 is a system block diagram of a prior art videophone interpretation system using a
videoconference service with a multipoint conferencing unit.
Best Mode for Carrying Out the Invention
Fig. 1 is a system block diagram of a videophone interpretation system according to a first
embodiment of the invention. This embodiment shows a system configuration example
assuming that a terminal used by a caller, a callee or an interpreter is a telephone-type
videophone terminal connected to a public telephone line.
In Fig. 1, a numeral 100 represents a videophone interpretation system installed in an
interpretation center which provides an interpretation service. The videophone interpretation
system 100 interconnects a videophone terminal used by a caller (hereinafter referred to as a
caller terminal) 10, a videophone terminal used by a callee (hereinafter referred to as a callee
terminal) 20, and a videophone terminal used by an interpreter (hereinafter referred to as an
interpreter terminal) 30 via a public telephone line 40 in order to provides a videophone
interpretation service where a videophone conversation between a caller and a callee is
interpreted by an interpreter.
The caller terminal 10, callee terminal 20 and interpreter terminal 30 each comprises a television
camera (a) for capturing each user, a display screen (b) for displaying the received video, a dial
pad (c) for input of a number or information, and a headset (d) for audio input/output. While
input/output of voice is not necessarily made using a headset but a handset on a typical telephone
set may be used instead.
Such a videophone terminal connected to a public line may be an ISDN videophone terminal
based on ITU-T recommendation H.320. The invention may use a videophone terminal which
employs a unique protocol.
The public telephone line may be of a wireless type. The videophone terminal may be a cellular
phone or a portable terminal equipped with a videophone function.
The interpretation videophone system 100 comprises a caller terminal line interface (interface
being hereinafter referred to as I/F) 120 to connect to a caller terminal, a callee terminal line I/F
140 to connect to a callee terminal, and an interpreter terminal line I/F 160 to connect to an
interpreter terminal. To each I/F,. a multiplexer/demultiplexer 122, 142, 162 for
multiplexing/demultiplexing a video signal, an audio signal or a data signal, a video CODEC
(coder/decoder) 124, 144, 164 for compressing/expanding a video signal, and an audio CODEC
126, 146, 166 for compressing/expanding an audio signal are connected. Each line I/F, each
multiplexer/demultiplexer, and each video CODEC or each audio CODEC performs call control,
streaming control and compression/expansion of a video/audio signal in accordance with a
protocol used by each terminal.
To the video input of the caller terminal video CODEC 124, a video synthesizer 128 for
synthesizing the video output of the callee terminal video CODEC 144, the video output of the
interpreter terminal video CODEC 164 and the output of the caller terminal telop memory 132
are connected. To the video input of the callee terminal video CODEC 144, a video synthesizer
148 for synthesizing the video output of the caller terminal video CODEC 124, the video output
of the interpreter terminal video CODEC 164, and the output of the callee terminal telop
memory 152 are connected.
To the video input of the interpreter terminal video CODEC 164, a video synthesizer 168 for
synthesizing the video output of the caller terminal video CODEC 124, the video output of the
callee terminal video CODEC 144, and the output of the interpreter terminal telop memory 172
are connected.
While video display of an interpreter may be omitted on a caller terminal or a callee terminal,
understanding of the voice interpreted by the interpreter is made easy by displaying the video of
the interpreter, so that it is preferable to be able to synthesize the video of an interpreter.
While video display of a caller or a callee may be omitted on an interpreter terminal,
understanding of the voice interpreted by the interpreter is made easy by displaying the videos,
so that it is preferable to be able to display the video of a caller or a callee.
Fig. 2 shows an example of a video displayed on the screen of each terminal during a videophone
conversation by way of the videophone interpretation system 100. Fig. 2(a) shows the screen of
a caller terminal, on which a synthesized video of a callee and an interpreter obtained by the
video synthesizer 128 is displayed. While the video of the callee is displayed as a main window
and the video of the interpreter is displayed as a sub window in a Picture-in-Picture fashion in
this example, a Picture-in-Picture display is also possible assuming the video of the interpreter as
a main window and the video of the callee as a sub window. Or, these videos may be displayed
in equal size. Fig. 2(b) shows the screen of a callee terminal, on which a synthesized video of a
caller and an interpreter obtained by the video synthesized 148 is displayed. While the video of
the caller is displayed as a main window and the video of the interpreter is displayed as a sub
window in a Picture-in-Picture fashion in this example, a Picture-in-Picture display is also
possible assuming the video of the interpreter as a main window and the video of the caller as a
sub window. Or, these videos may be displayed in equal size. Fig. 2(c) shows the screen of an
interpreter terminal, on which a synthesized video of a caller and a callee obtained by the video
synthesizer 168 is displayed.
To the audio input of the caller terminal audio CODEC 126, an audio synthesizer 130 for
synthesizing the audio output of the callee terminal audio CODEC 146 and the audio output of
the interpreter terminal audio CODEC 166 are connected. To the audio input of the callee
terminal audio CODEC 146, an audio synthesizer 150 for synthesizing the audio output of the
caller terminal audio CODEC 126 and the audio output of the interpreter terminal audio CODEC
166 are connected.
To the audio input of the interpreter terminal audio CODEC 166, an audio synthesizer 170 for
synthesizing the audio output of the caller terminal audio CODEC 126 and the audio output of
the callee terminal audio CODEC 146 are connected.
The audio output of the interpreter terminal audio CODEC 166 is input to a selector 174. Based
on a command from an interpreter terminal, the audio output is supplied to the caller terminal
audio synthesizer 130 in case the interpreter interprets the language of the callee to the language
of a caller, and to the callee terminal audio synthesizer 150 in case the interpreter interprets the
language of a caller to the language of the callee. As a result, the audio of the interpreter is
transmitted to either the caller or the callee requiring the audio. Thus, it is possible to prevent
the speech of a caller or a callee from being disturbed by the unnecessary voice of an interpreter,
thereby providing a smooth conversation.
The caller terminal audio synthesizer 130 is equipped with a function to suppress an audio level
from the callee terminal or switch an audio from the callee terminal to an audio from the
interpreter terminal when an audio from the interpreter terminal is detected. The callee terminal
audio synthesizer 150 is equipped with a function to suppress an audio level from the caller
terminal or switch an auido from the callee terminal to an audio from the interpreter terminal
when an audio from the interpreter terminal is detected. This prevents overlapping of the audio
of the interpretation by the interpreter pver the audio of the opponent party which causes
difficulty in listening. The interpreter can simultaneously interpret the speech of the speaker
thus allowing a speedy and precise interpretation.
Fig. 15 shows specific examples of the function to switch the destination of the interpreter audio
in the selector 174 and the function to suppress the audio of the callee or caller in the audio
synthesizers 130, 150. As shown in Fig. 15, the audio output of the interpreter terminal audio
CODEC 166 is connected to a caller terminal audio signal adder 190 and an callee terminal audio
signal adder 193 via the switch 174. The audio of the interpreter is supplied to either the caller
of callee by a signal from a PB detector 175. The PB detector 175 detects a predetermined
number for selecting a caller or a callee on the dial pad of a terminal is pressed based on a data
signal or a tone signal included in an audio signal from the interpreter terminal, and switches the
selector 174 into the specified side. The interpreter specifies the caller or callee as a destination
of his/her voice by the dial pad before he/she interprets. Thus, the caller or the callee who need
not listen to the audio of the interpreter does not receive the audio of the interpreter.
To the caller terminal audio signal adder 190 is connected the audio output of the callee terminal
audio CODEC 146 is connected via an attenuator 191, which attenuates the audio from the callee
terminal when the audio from the interpreter is detected by the signal detector 192. To the
callee terminal audio signal adder 193, the audio output of the caller terminal audio CODEC 126
is connected via an attenuator 194, which attenuates the audio from the caller terminal when the
audio of the interpreter is detected by the signal detector 195. The signal detectors 192, 195 are
set to an appropriate detection level in order to prevent the audio of the opponent party from
being attenuated by mistake due to a noise and the like.
In order to ensure that the caller or the callee can hear the audio of the interpreter immediately
after the audio of the interpreter is detected by the signal detector 192, 195, an appropriate signal
delay unit may be provided at the interpreter audio input of the audio signal adder 190, 193.
While the audio of the opponent party is attenuated by the attenuator 191, 194 so that the caller
or the callee can hear the original voice of the opponent party to some extent in the background
of the audio of the interpreter in this embodiment, a switch may be used instead to shut off the
audio of the opponent party.
Fig. 16 shows an example where the audio of the opponent party is shut off when the audio of
the interpreter is transmitted and only the audio of the interpreter is transmitted. As shown in
Fig. 16, switches 197, 198 are used instead of the audio signal adders 190, 193. When the audio
of the interpreter is detected by the signal detectors 192, 195, the switches 197, 198 are turned
from the audio of the opponent party to the audio of the interpreter. The remaining
configuration is the same as that shown in Fig. 15.
In this case also, in order to ensure that the caller or the callee can hear the audio of the
interpreter immediately after the audio of the interpreter is detected by the signal detector 192,
195, an appropriate signal delay unit may be provided at the interpreter audio input of the
switches 197, 198.
While the audio signal adder 190, 193 simply adds the audio of the interpreter and the audio of
the opponent party in the above example, audio multiplexing of two signals may be employed as
well. For example in case a terminal supports a stereophonic audio, a stereophonic synthesis is
performed to the audio of the opponent party as the left channel and the audio of the interpreter
as the right channel and the resultant signal is transmitted to a terminal, where the receiving party
selects a necessary audio. In this configuration, it is not necessary to provide an attenuator to
attenuate the audio of the opponent party in the videophone interpretation system. The
receiving party listens to the audios while adjusting the volume balance of the right and left
channels of a headset.
While the audio of the interpreter is transmitted to either the caller or the caJlee as selected by the
switch 174 in the above example, the audio of the interpreter may be supplied to each of the
audio signal adder 190 (or the switch 197) and the audio signal adder 193 (or the switch 198) via
an attenuator in order to attenuate an audio signal to a party where the audio is not required
based on detection by the PB detector 175. In this way, some of the audio of the interpreter is
transmitted to the speaker by using an attenuator. The speaker thus checks that his/her speech is
interpreted while he/she is speaking.
The videophone interpretation system 100 is equipped with an interpreter registration table 112
where the terminal number of an interpreter is registered and includes a controller 110 connected
to each of the line I/Fs 120, 140, 160, multiplexers/demultiplexers 122, 142, 162, video
synthesizers 128, 148, 168, audio synthesizers 130, 150, 170, and telop memories 132, 152, 172.
The controller 110 provides a function to connect a caller terminal, a callee terminal and an
interpreter terminal by way of a function to accept a call from a caller terminal, a function to
acquire the language type of the caller and the language type of the callee, a function to acquire
the selection conditions for selecting an interpreter, a function to extract the terminal number of
the interpreter by referencing the interpreter registration table 112 by using the acquired language
type and selection conditions, a function to call the interpreter terminal by using the terminal
number of the interpreter extracted, and a function to call the callee terminal by using the
acquired terminal number of the callee.
Operation of the video synthesizers 128, 148, 168 and audio synthesizers 130, 150, 170 is
controlled by the controller 110. A function is included where the user changes the video output
method or audio output method by pressing a predetermined number button of a dial pad of each
terminal. This is implemented that the multiplexer/demultiplexer 122, 142, 162 detects the
number button on the dial pad of each terminal is pressed based on a data signal or a tone signal
and signals the detection to the controller. This ensures flexibility in the usage of the system on
each terminal. For example, only necessary videos or audios are selected and displayed/output
in accordance with the object or it is possible to replace a main window with a sub window, or
change the position of the sub window.
To the input of the audio synthesizers 128, 148, 168, a caller terminal telop memory 132, a calee
terminal telop memory 152, and a interpreter terminal telop memory 172 are connected
respectively. Contents of each telop memory 132, 152, 172 can be set from the controller 110.
With this configuration, by setting a message to be displayed on each terminal to the telop
memory 132, 152, 172 and issuing a command to select a signal of the telop memory 132, 152,
172 to the audio synthesizer 128, 148, 168 in the setup of a videophone conversation via
interpretation, it is possible to transmit necessary messages to respective terminals to establish a
three-way call.
In case there is a term which is difficult to explain or a word which is difficult to pronounce in a
videophone conversation, it is possible to register in advance the term in the term registration
table 113 of the controller 110 in association with the number of the dial pad on each terminal.
By doing so, it is possible to detect that the dial pad on each terminal is pressed during a
videophone conversation by using a data signal or a tone signal on the multiplexer/demultiplexer
122, 142, 162, extract a term corresponding to the number of the dial pad pressed from the term
registration table 113, generate a text telop, and set the text telop to each telop memory, thereby
displaying the term on each terminal. This communicates, by way of a text telop, to the
opponent party a term which is difficult to explain or a word which is difficult to pronounce, thus
providing a speedier and more precise videophone conversation.
Next, the connection processing by the controller 110 for establishing a videophone conversation
via interpretation is described.
Prior to processing, an interpreter selection information and a terminal number of a terminal used
by each interpreter are registered in the interpreter registration table 112 of the controller 110
from an appropriate terminal (not shown), Fig. 3 shows an example of registration item to be
registered in the interpreter registration table 112. The interpreter selection information is
information for selecting a interpreter desired by a user, which includes a gender, an age,
supported languages, a habitation, a specialty, and the like. For the supported languages, the
level of an interpreter is registered by language to allow the user to select an interpreter of a
desired level between the target languages. In this example, the levels of interpretation are
represented by 1 (Advanced), 2 (Middle) and 3 (Basic). The habitation assumes a case where
the user desires a person who has geographic knowledge on a specific area and, in this example,
a ZIP code is used to specify an area. The specialty assumes a case where, in case the
conversation pertains to a specific field, the user desires a person who has expert knowledge on
the field or is familiar with the topics in the field. In this example, the fields an interpreter is
familiar with are classified into several categories to be registered, such as politics, law, business,
education, science and technology, medical care, language, sports, and hobby. The specialties
are diverse, so that they may be registered hierarchically and searched through at a level desired
by the user when selected.
In addition, qualifications of interpreter may be registered in advance so that the user can select a
qualified person as an interpreter.
The terminal number to be registered is the telephone number of the terminal, because in this
example a videophone terminal to connect to a public telephone line is assumed.
In the interpreter registration table 112 is provided an availability flag to indicate whether an
interpreter accepts interpretation. A registered interpreter can call the interpretation center from
his/her terminal and enter a command by using a dial pad to set/reset the availability flag. Thus,
an interpreter registered in the interpreter registration table can set the availability flag only when
he/she is available for interpretation, thereby eliminating useless calling and allowing the user to
select an available interpreter without delay.
Fig. 4 shows a processing flowchart of the connection processing by the controller 110. The
videophone interpretation system 100 accepts an order for an interpretation service when the
caller calls a telephone number of the caller terminal line I/F. The videophone interpretation
system 100 then calls the interpreter terminal and the callee terminal, and establishes a
connection for the videophone interpretation service.
As shown in Fig. 4, the presence of a call to the caller terminal line I/F 120 is detected
initially(S100). When a call is detected, a screen to prompt input of the language type of the
caller is displayed on the caller terminal (S102). This is accomplished for example by setting a
message shown in Fig. 5(a) to the caller terminal telop memory 132. The language type of the
caller input by the caller is acquired (S104). Afterwards, messaging to the caller terminal and
the interpreter terminal is made using the language type of the caller acquired. Next, a screen to
prompt input of a language type of the callee is displayed on the caller terminal (S106). This is
accomplished for example by setting a message shown in Fig. 5(b) to the caller terminal telop
132. The language type of the callee input by the caller is acquired (S108). Afterwards,
messaging to the callee terminal is made using the language type of the callee acquired.
A screen to prompt input of interpreter selection conditions is displayed on the caller terminal
(S110). This is accomplished for example by setting a message shown in Fig. 6(a) to the caller
terminal telop memory 132. The interpreter selection conditions input by the caller are acquired
(S112). The interpreter selection conditions input by the caller are a gender, an age bracket, an
area, a specialty and an interpretation level. The area is specified by using a ZIP code and an
interpreter is selected starting with the habitation closest to the specified area. For any
selections, in case it is not necessary to specify a condition, N/A may be selected.
Next, an interpreter who has a specified interpretation level of the language of the caller and the
language of the callee, and whose gender, age, habitation and specialty satisfy the acquired
selection conditions, with his/her availability flag being set is extracted referring to the
interpreter registration table 112, and the caller terminal displays a list of interpreter candidates
to prompt input of the selection number of a desired interpreter (S114). This is accomplished
for example by setting a message and an interpreter list shown in Fig. 6(a) to the caller terminal
telop memory 132. In this practice, the hourly rates of the interpreter (not shown) registered in
the interpreter registration table 112 is extracted and displayed as a fee. This allows the user to
consider the cost of the interpretation service before selecting an appropriate interpreter. The
hourly rates of the interpreter may be determined from the interpretation level of the selected
interpreter by referencing an accounting table which specifies the relationship between the
interpretation level and the hourly rates. The selection number input by the caller referring to
the interpreter candidate list is acquired (S116). The terminal number of the selected interpreter
is extracted from the interpreter registration table 112 and called (S118). Personal information
on a caller, language types of the caller and callee, and interpreter selection conditions may be
communicated to the interpreter terminal by using the interpreter terminal telop memory 172 so
as to accept the interpretation. Personal information on the caller may be available for example
from pre-registered member information for the interpretation service being a membership
service.
When a response is received from the interpreter terminal (S120), a screen to prompt input of the
terminal number of the callee is displayed on the caller terminal (S122). This is accomplished
for example by setting a message shown in Fig. 7 to the caller terminal telop memory 132. The
terminal number of the callee input by the caller is extracted and the callee is called (S124).
Same as the above procedure, personal information on a caller, language types of the caller and
callee, and interpreter selection conditions may be communicated to the callee terminal by using
the callee terminal telop memory 152 so as to confirm whether to accept the call and an error in
the set conditions, if any.
When a response is received from the callee terminal (S126), a videophone interpretation service
starts (S128).
In case a response is not received from the interpreter terminal in S120, whether another
candidate is available is determined (S130). In case another candidate is available, execution
returns to S118 and the procedure is repeated. In case another candidate is unavailable, the
caller terminal is notified as such and the call is released (SI32). In case a response is not
received from the callee terminal in S126, the caller terminal and the selected interpreter terminal
are notified as such and the call is released (SI34).
The controller 110 has a timer (not shown) for calculating the fee of the interpretation service.
The timer measures the time from when the connection is established to when it is released. On
completion of an interpretation service, the fee is calculated from the time measured by the timer
and the hourly rates mentioned above and registered in a accounting database 114, and charged
to the user later.
While in case the selected interpreter terminal does not accept the call, the caller is simply
notified as such and the call is released in the above embodiment, an interpretation reservation
table to register a caller terminal number and a callee terminal number may be provided and the
caller and the callee may be notified on a later response from the selected interpreter to set a
videophone conversation.
While the caller is prompted to input the language types of the caller and the callee for selection
of an interpreter in this embodiment, a telephone number of an interpretation center may be
specified per language type of the caller or per combination of the language type of the caller and
the language type of the callee in order to acquire the language type of the caller or the callee.
While the caller is prompted to input the interpreter selection conditions for selecting an
interpreter in this embodiment, the caller may be first inquired of whether to specify the
interpreter selection conditions, and in case he/she has determined not to specify the interpreter
selection conditions, only the input language types may be used to select an interpreter.
Configuration is allowed where, in an emergency, the caller first dials a specific number to
automatically call an interpreter dedicated to an emergency case.
While the videophone interpretation system 100 comprises a line I/F, a multiplexer/demultiplexer,
a video CODEC, an audio CODEC, a video synthesizer, an audio synthesizer and a controller in
the above embodiment, these components need not be implemented by individual hardware
(H/W) but the function of each component may be implemented by software processing running
on a computer.
While the interpreter terminal 30, same as the caller terminal 10 and the callee terminal 20, is
located outside the interpretation center and called from the interpretation center over a public
telephone line to provide an interpretation service in the above embodiment, the invention is not
limited thereto but some or all of the interpreter terminals may be installed in the interpretation
center so that the interpretation services are provided from the interpretation center.
In the above embodiment, an interpreter can join an interpretation service anywhere he/she may
be, as long as he/she has a terminal which can be connected to a public telephone line. Thus the
interpreter can provide an interpretation service by using the availability flag to make efficient
use of free time. This allows efficient and stably operation of interpretation services which
often have difficulty in securing necessary personnel.
While a video signal of the home terminal is not input to the video synthesizers 128, 148, 168 in
the above embodiment, a function may be provided to input the video signal of the home
terminal and synthesize and display to check the video on the terminal.
While the video synthesizers 128, 148, 168 are used to synthesize videos for each terminal in the
above embodiment, the invention is not limited thereto but videos from all terminals may be
synthesized at once and the resultant maybe transmitted to each terminal. In this case, as shown
in Fig. 21 (a) for example, a video of the caller, a video of the callee and a video of the interpreter
may be displayed in a four split screen.
While a function is provided whereby the telop memories 132, 152, 172 are provided and their
outputs are added to the corresponding video synthesizers 128, 148, 168 respectively in order to
display a text telop on each terminal in the above embodiment, a function may be provided
whereby telop memories to store audio information are provided and each output is added to the
audio synthesizers 130, 150, 170 in order to output an audio message on each terminal. This
makes it possible to provide a videophone interpretation service even in case any of the caller,
the callee or the interpreter is a visually impaired person.
Fig. 8 is a system block diagram of a videophone interpretation system according to a second
embodiment of the invention. In this embodiment, the system configuration example includes
the terminals used by a caller, a callee and an interpreter are IP(Internet Protocol) type
videophone terminals to be connected to the Internet equipped with a web browser.
In Fig. 8, a numeral 200 represents a videophone interpretation system installed in an
interpretation center to provide an interpretation service. The videophone interpretation system
200 connects a caller terminal 60 used by a caller, a callee terminal 70 used by a callee, and any
of the interpreter terminals used by an interpreter 231, 232,... via the Internet 80 in order to
provide a videophone interpretation service to the caller and the callee.
While the caller terminal 60, the callee terminal 70 and the interpreter terminal 231, 232,... each
comprises a general-purpose processing device (a) such as a personal computer having a video
input I/F function, an audio input/output I/F function and a network connection function, the
processing device equipped with a keyboard (b) and a mouse (c) for input of information as well
as a display (d) for displaying a web page screen presented by a web server 210 and a
videophone screen supplied by a communications server 220, a television camera (e) for
capturing the video of a each terminal user, and a headset (f) for performing audio input/output
for each terminal user, and the processing device has IP videophone software and a web browser
installed in this example, a dedicated videophone terminal may be used instead.
The videophone terminal connected to the Internet may be an IP videophone terminal based on
ITU-T recommendation H.323, the invention is not limited thereto but may use a videophone
terminal which employs a unique protocol.
The Internet may be of a wireless LAN type. The videophone terminal may be a cellular phone
or a portable terminal equipped with a videophone function and also including a web access
function.
The videophone interpretation system 200 comprises: a communications server 220 including a
connection table 222 for setting the terminal addresses of a caller terminal, a callee terminal and
an interpreter terminal as well as a function to interconnect the terminals registered in the
connection table 222 and synthesize a video and an audio received from each terminal and
transmit the synthesized video and audio to each terminal; a web server 210 including an
interpreter registration table 212 for registering the interpreter selection information, terminal
address and availability flag of each interpreter as mentioned earlier, as well as a function to
select a desired interpreter based on an access from a caller terminal by using a web browser and
set the terminal address of each of the caller terminal, the callee terminal and interpreter terminal
in the connection table 222 of the communications server 220; a router 250 for connecting the
web server 210 and the communications server 220 to the Internet; and a plurality of interpreter
terminals 231,232,..., 23N connected to the communications server 220 via a network.
Fig. 9 shows an example of a connection table 222. As shown in Fig. 9, the terminal address of
a caller terminal, the terminal address of a callee terminal and the terminal address of an
interpreter terminal are registered as a set in the connection table 222. This provides a single
interpretation service. The connection table 222 is designed to register a plurality of such
terminal address sets depending on the throughput of the communications server 220, thereby
simultaneously providing a plurality of interpretation services.
While the terminal address registered in the connection table 222 is an address on the Internet
and is generally an IP address, the invention is not limited thereto but for example a name given
by a directory server may be used.
The communications server 220 performs packet communications using a predetermined
protocol with the caller terminal, the callee terminal and interpreter terminal set to the connection
table 222 and provides, by way of software processing, the functions similar to those provided by
a multiplexer/demultiplexer 122,142,162, a video CODEC 124, 144,164, an audio CODEC 126,
146, 166, a video synthesizer 128, 148, 168, an audio synthesizer 130, 150, 170 in the
videophone interpretation system 100.
With this configuration, same as the videophone interpretation system 100, prescribed videos and
audios are communicated between a caller terminal, a callee terminal and an interpreter terminal,
and a videophone interpretation service is provided between the caller and the callee.
While the videophone interpretation system 100 uses the controller 110 and the telop memories
132, 152, 172 to extract a term registered in the term registration table 113 during a videophone
conversation by a command from a terminal and displays the term as a telop on the terminal, the
same function may be provided by way of software processing by the communications server
220 in this embodiment also. A term specified by each terminal may be displayed as a popup
message on the other terminal by way of the web server 210. Or, a telop memory may be
provided in the communications server 220 and a term specified by each terminal may be written
into the telop memory via the web server 210 to display a text telop on each terminal.
While the aforementioned interpretation center uses the controller 110 to interconnect a caller
terminal, a callee terminal and an interpreter terminal, the connection procedure is made by the
web server 210 in this embodiment because each terminal has a web access function.
Fig. 10 is a processing flowchart of a connection procedure by the web server 210. In the
videophone interpretation system 200, a caller terminal may access and log into the web server
210 in the interpretation center, which starts the acceptance of the interpretation service.
As shown in Fig. 10, the web server 210 first acquires the terminal address of a caller (S200) and
sets the terminal address to the connection table 222 (S202). Next, the web server delivers a
screen to prompt input of the language type of the caller similar to that shown in Fig. 5(a)
(S204)to the caller terminal. The language type of the caller input by the caller is acquired
(S206). The web server delivers a screen to prompt input of the language type of the callee
similar to that shown in Fig. 5(b) (S208) to the caller terminal. The language type of the callee
input by the caller is acquired (S210). The web server delivers a screen to prompt input of the
selection conditions similar to that shown in Fig. 6(a) to the caller terminal (S212). The
interpreter selection conditions input by the caller are acquired (S214).
Next, an interpreter with availability flag set is selected from among the interpreters satisfying
the language type and selection conditions referring to the interpreter registration table 212. The
web server 210 delivers a list of interpreter candidates similar to that shown in Fig. 6(b) to the
caller terminal to prompt input of the selection number of a desired interpreter (S216). The
selection number of the interpreter input by the caller is acquired and the terminal address of the
selected interpreter is acquired from the interpreter registration table 212 (S218). Based on the
acquired terminal address of the interpreter, the web server 210 delivers a calling screen to the
interpreter terminal (S220). In case the call is accepted by the interpreter (S222), the terminal
address of the interpreter is set to the connection table 222 (S224). The web server 210 delivers
a screen to prompt input of the terminal address of the callee similar to that shown in Fig. 7 to
the caller terminal (S226). The terminal address of the callee input by the caller is acquired
(S228). Based on the acquired terminal address of the callee, the web server 210 delivers a
calling screen to the callee terminal (S230). In case the call is accepted by the callee terminal
(S232), the callee terminal address is set to the connection table 222 (S234). Then, a
videophone interpretation service starts (S236).
In case the interpreter terminal does not accept the call in S222, whether another candidate is
available is determined (S238). In case another candidate is available, the web server delivers a
message to prompt the caller to select another candidate to the caller terminal (S240), then
execution returns to S218. In case another candidate is not found, the web server notifies the
caller terminal as such (S242) and the call is released. In case the callee terminal does not
accept the call in S232, the caller terminal and the selected interpreter terminal are notified as
such (S244) and the call is released.
While in case the selected interpreter terminal does not accept the call, the caller is notified as
such and the call is released in the above embodiment, an interpretation reservation table to
register a caller terminal address and a callee terminal address may be provided and the caller
and the callee may be notified on a later response from the selected interpreter to set a
videophone interpretation service.
While the interpreter terminal is located in the videophone interpretation system 200 of the
interpretation center in the above embodiment, the invention is not limited thereto but some or
all of the interpreters may be installed outside the interpretation center and connected via the
Internet. Theses terminals may be addressed by the same processing.
In the above embodiment, the configuration of the videophone interpretation system has been
described for a case where a videophone terminal used by a caller, a callee or an interpreter is a
telephone-type videophone terminal connected to a public telephone line and a case where the
videophone terminal is an IP-type videophone terminal connected to the Internet, the
telephone-type videophone terminal and the IP-type videophone terminal can communicate with
each other by arranging a gateway to perform protocol conversion therebetween. A videophone
interpretation system conforming to one protocol may be provided to support a videophone
terminal which uses another protocol.
In this way, the videophone interpretation system allows the user to enjoy or provide an
interpretation service anywhere he/she may be, as long as he/she has a terminal which can be
connected to a public telephone line or the Internet. An interpreter does not always have to visit
an interpretation center but can join a conversation via interpretation from his/her home or a
facility or site where a videophone terminal is located, or provide an interpretation service by
using a cellular phone or a portable terminal equipped with a videophone function.
A person with the ability of interpretation may wish to register in the interpreter registration table
in the interpretation center in order to provide an interpretation service anytime when it is
convenient to him/her. From the viewpoint of the operation of the interpretation center, it is not
necessary to summon interpreters to the center. This allows efficient operation of the
interpretation center both in terms of time and costs.
While one interpreter performs both interpretation from the language of the callee into the
language of the caller and interpretation from the language of the caller into the language of the
callee in the above embodiment, a first interpreter to interpret the language of the callee into the
language of the caller and a second interpreter to interpret the language of the caller into the
language of the callee may be individually set to perform a bidirectional simultaneous
interpretation.
Fig. 11 shows an example of the system configuration of a videophone interpretation system
which provides a bidirectional simultaneous interpretation according to a third embodiment of
the invention. While this example uses a telephone-type videophone, an IP-type videophone
may be used instead as mentioned above.
In Fig. 11, a numeral 300 represents a videophone interpretation system installed in an
interpretation center which provides a bidirectional simultaneous interpretation service. The
videophone interpretation system 300 interconnects a videophone terminal used by a caller
(hereinafter referred to as a caller terminal) 10, a videophone terminal used by a callee
(hereinafter referred to as a callee terminal) 20, a videophone terminal used by a first interpreter
(hereinafter referred to as a first interpreter terminal) 32, and a videophone terminal used by a
second interpreter (hereinafter referred to as a second interpreter terminal) 34 via a public
telephone line 40 in order to provide a videophone interpretation service where a videophone
conversation between a caller and a callee is interpreted by the first interpreter and the second
interpreter.
The videophone interpretation system 300 comprises a caller terminal line I/F 320, a callee
terminal line I/F 340, a first interpretation terminal line I/F 360 and a second interpretation
terminal line I/F 380. To each I/F a multiplexer/demultiplexer 322, 342, 362, 382 for
multiplexing/demultiplexing a video signal, an audio signal or a data signal, a video CODEC
(coder/decoder) 324, 344, 364, 384 for compressing/expanding a video signal, and an audio
CODEC 326, 346, 366, 386 for compressing/expanding an audio signal are connected. Each
line I/F, each multiplexer/demultiplexer, and each video CODEC or each audio CODEC
performs call control, streaming control and compression/expansion of a video/audio signal in
accordance with a protocol used by each terminal.
To the video input of the caller terminal video CODEC 324, a video synthesizer 328 for
synthesizing the video output of the callee terminal video CODEC 344, the video output of the
first interpreter terminal video CODEC 364 and the output of the caller terminal telop memory
332 is connected.
To the video input of the callee terminal video CODEC 344, a video synthesizer 348 for
synthesizing the video output from the caller terminal video CODEC 324, the video output from
the second interpreter terminal video CODEC 384, and the output of the callee terminal telop
memory 352 is connected.
To the video input of the first interpreter terminal video CODEC 364, a video synthesizer 368 for
synthesizing the video output of the caller terminal video CODEC 324, the video output of the
callee terminal video CODEC 344, and the output of the first interpreter terminal telop memory
372 is connected.
To the video input of the second interpreter terminal video CODEC 384, a video synthesizer 388
for synthesizing the video output of the callee terminal video CODEC 344, the video output of
the caller terminal video CODEC 324, and the output of the second interpreter terminal telop
memory 392 is connected.
While video display of a first interpreter or a second interpreter may be omitted on a caller
terminal or a callee terminal, understanding of the voice interpreted by the interpreter is made
easy by displaying the video of the interpreter, so that it is preferable to be able to synthesize the
video of an interpreter.
While video display of a caller or a callee may be omitted on a first interpreter terminal or a
second interpreter terminal, understanding of the voice interpreted by the interpreter is made easy
by displaying the videos, so that it is preferable to be able to display the video of a caller or a
callee.
Fig. 12 shows an example of a video displayed on the screen of each terminal during a
videophone conversation by way of the videophone interpretation system 300. Fig. 12(a) shows
the screen of a caller terminal, on which a synthesized video of a caller and a first interpreter
obtained by the video synthesizer 328 is displayed. While the video of the callee is displayed as
a mam window and the video of the first interpreter is displayed as a sub window in a
Picture-in-Picture fashion in this example, a Picture-in-Picture display is also possible assuming
the video of the first interpreter as a main window and the video of the callee as a sub window.
Or, these videos may be displayed in equal size. Fig. 12(b) shows the screen of a callee terminal,
on which a synthesized video of a caller and a second interpreter obtained by the video
synthesizer 348 is displayed. While the video of the caller is displayed as a main window and
the video of the second interpreter is displayed as a sub window in a Picture-in-Picture fashion in
this example, a Picture-in-Picture display is also possible assuming the video of the second
interpreter as a main window and the video of the callee as a sub window. Or, these videos may
be displayed in equal size. Fig. 12(c) shows the screen of a first interpreter terminal, on which a
synthesized video of a callee and a caller obtained by the video synthesizer 368 is displayed.
While the video of the callee is displayed as a main window and the video of the caller is
displayed as a sub window in a Picture-in-Picture fashion in this example, the videos may appear
in opposite windows. Or, these videos may be displayed in equal size. Fig. 12(d) shows the
screen of a second interpreter terminal, on which a synthesized video of a caller and a callee
obtained by the video synthesizer 388 is displayed. While the video of the caller is displayed as
a main window and the video of the callee is displayed as a sub window in a Picture-in-Picture
fashion in this example, the videos may appear in opposite windows. Or, these videos may be
displayed in equal size.
To the audio input of the caller terminal audio CODEC 326, an audio synthesizer 330 for
synthesizing the audio output of the callee terminal audio CODEC 346 and the audio output of
the first interpreter terminal audio CODEC 366 is connected. To the audio input of the cllee
terminal audio CODEC 346, an audio synthesizer 350 for synthesizing the audio output of the
caller terminal audio CODEC 326 and the audio output of the second interpreter terminal audio
CODEC 386 is connected.
To the audio input of the first interpreter terminal audio CODEC 366, the audio output of the
callee terminal audio CODEC 346 is connected. To the audio input of the second interpreter
terminal audio CODEC 386, the audio output of the caller terminal audio CODEC 326 is
connected.
With this configuration, the audio of the first interpreter is transmitted only to the caller, and the
audio of the second interpreter is transmitted only to the callee. Thus, the speech of the caller is
not disturbed by the audio of the second interpreter and the speech of the callee is not disturbed
by the audio of the first interpreter, thereby providing a smooth conversation.
The caller terminal audio synthesizer 330 is equipped with a function to suppress the audio level
from the callee terminal when the audio from the first interpreter terminal is detected, and the
callee terminal audio synthesizer 350 is equipped with a function to suppress the audio level
from the caller terminal when the audio from the second interpreter terminal is detected. This
prevents overlapping of the audio of the first interpreter or the second interpreter over the audio
of the opponent party which causes difficulty in listening. The first interpreter and the second
interpreter can simultaneously interpret the speech of the speaker thus allowing a speedy and
precise interpretation.
Fig. 17 shows specific examples of the function to suppress the audio of the callee or caller in the
audio synthesizers 330, 350. As shown in Fig. 17, the audio output of the first interpreter
terminal audio CODEC 366 is connected to a callee terminal audio signal adder 390. The audio
output of the second interpreter terminal audio CODEC 386 is connected to a callee terminal
audio signal adder 393. As a result, the unnecessary voice of the second interpreter is not
transmitted to the caller and the unnecessary voice of the first interpreter is not transmitted to the
callee.
To the caller terminal audio signal adder 390, the audio output of the callee terminal audio
CODEC 346 is connected via an attenuator 391, which attenuates the audio from the callee
terminal when the audio of the first interpreter is detected by the signal detector 392. To the
callee terminal audio signal adder 393, the audio output of the caller terminal audio CODEC 326
is connected via an attenuator 394, which attenuates the audio from the caller terminal when the
audio of the second interpreter is detected by the signal detector 395. The signal detectors 392,
395 are set to an appropriate detection level in order to prevent the audio of the opponent party
from being attenuated by mistake due to a noise and the like.
In order to ensure that the caller or the callee can hear the audio of an interpreter immediately
after the audio of the interpreter is detected by the signal detector 392, 395, an appropriate signal
delay unit may be provided at the interpreter audio input of the audio signal adder 390, 393.
While the audio of the opponent party is attenuated by the attenuator 391, 394 so that the caller
or callee can hear the original voice of the opponent party to some extent in the background of
the audio of the first interpreter or second interpreter in this embodiment, a switch may be used
instead to shut off the audio of the opponent party.
Fig. 18 shows an example where the audio of the opponent party is shut off when the audio of
the interpreter is transmitted and only the audio of the interpreter is transmitted. As shown in
Fig. 18, switches 397, 398 are used instead of the audio signal adders 390, 393. When the audio
of the interpreter is detected by the signal detectors 392, 395, the switches 397, 398 are turned
from the audio of the opponent party to the audio of the interpreter. The remaining
configuration is the same as that shown in Fig. 17.
In order to ensure that the caller or the callee can hear the audio of an interpreter immediately
after the audio of the interpreter is detected by the signal detector 392, 395, an appropriate signal
delay unit may be provided at the interpreter audio input of the switch 397, 398.
While the audio signal adder 390, 393 simply adds the audio of the interpreter and the audio of
the opponent party in the above example, audio multiplexing of two signals may be employed as
well. For example in case a terminal supports a stereophonic audio, stereophonic synthesis is
performed to the audio of the opponent party as the left channel and the audio of the interpreter
as the right channel and the resultant is transmitted to a terminal, where the receiving party
selects a necessary audio. In this configuration, it is not necessary to provide an attenuator to
attenuate the audio of the distant party in the videophone interpretation system. The receiving
party listens to the audios while adjusting the volume balance of the right and left channels of a
headset.
While the first interpreter listens only to the audio of the callee to perform interpretation and the
second interpreter listens only to the audio of the caller to perform interpretation, a configuration
is allowed where the audio of the caller, and the audio of the second interpreter may be attenuated
and added to or audio multiplexed into the audio to be transmitted to the first interpreter, and also
the audio of the callee and the audio of the first interpreter may be attenuated and added to or
audio multiplexed into the audio to be transmitted to the second interpreter. By doing so, each
interpreter can perform interpretation while, checking the progress of the whole conversation and
the response of the interpretee.
The videophone interpretation system 300 is equipped with an interpreter registration table 312
where the terminal number of a terminal used by an interpreter is registered and includes a
controller 310 connected to each of the line I/Fs 320, 340, 360, 380, multiplexers/demultiplexers
322, 342, 362, 382, video synthesizers 328, 348, 368, 388, audio synthesizers 330, 350, and telop
memories 332, 352, 372, 392. The controller 310 provides a function to connect a caller
terminal, a callee terminal, a first interpreter terminal, and a second interpreter terminal by way
of a function to accept a call from a caller terminal, a function to acquire the language type of the
caller and the language type the a callee, a function to acquire the selection conditions for
selecting an interpreter, a function to extract the terminal number of the first interpreter and the
terminal number of the second interpreter by referencing an interpreter registration table 312 by
using the acquired language types and selection conditions, a function to call the first interpreter
terminal and second interpreter terminal by using the terminal numbers of the interpreters
extracted, and a function to call the callee terminal by using the acquired terminal number of the
callee.
Operation of the video synthesizers 328, 348, 368, 388 and audio synthesizers 330, 350 is
controlled by the controller 310. A function is included where the user changes the video output
method or audio output method by pressing a predetermined number button of a dial pad of each
terminal. This is implemented that the multiplexer/demultiplexer 322, 342, 362, 382 detects the
number button on the dial pad of each terminal is pressed based on a data signal or a tone signal
and signals the detection to the controller. This ensures flexibility in the usage of the system on
each terminal. For example, only necessary videos or audios are selected and displayed/output
in accordance with the object or it is possible to replace a main window with a sub window, or
change the position of the sub window.
To the input of the audio synthesizers 328, 348, 368, 388, a caller terminal telop memory 332, a
callee terminal telop memory 352, a first interpreter terminal telop memory 372 and a second
interpreter terminal telop memory 392 are connected respectively. Contents of each telop
memory 332, 352, 372, 392 can be set from the controller 310. With this configuration, by
setting a message to be displayed on each terminal to the telop memory 332, 352, 372, 392 and
issuing a command to select a signal, of the telop memory 332, 352, 372, 392 to the audio
synthesizer 328, 348, 368, 388 in the setup of a videophone conversation via interpretation, it is
possible to transmit necessary messages to respective terminals to establish a four-way call.
In case there is a term which is difficult to explain or a word which is difficult to pronounce in a
videophone conversation, it is possible to register in advance the term in the term registration
table 313 of the controller 310 in association with the number of the dial pad on each terminal.
By doing so, it is possible to detect that the dial pad on each terminal is pressed during a
videophone conversation by using a data signal or a tone signal on the multiplexer/demultiplexer
322, 342, 362, 382, extract a term corresponding to the number of the dial pad pressed from the
term registration table 313, generate a text telop, and set the text telop to each telop memory,
thereby displaying the term on each terminal. This communicates, by way of a text telop, to the
opponent party a term which is difficult to explain or a word which is difficult to pronounce, thus
providing a speedier and more precise videophone conversation.
Next, the connection processing by the controller 310 for establishing a videophone conversation
via bidirectional simultaneous interpretation is described.
In this case also, prior to processing, an interpreter selection information and a terminal number
of a terminal used by each interpreter are registered in the interpreter registration table 312 of the
controller 310 from an appropriate terminal (not shown). Fig. 13 shows an example of
registration item to be registered in the interpreter registration table 312. As shown in Fig. 13,
items registered in the interpreter registration table 312 are same as those registered in the
interpreter registration table 112 shown in Fig. 3 except that a listening comprehension level and
a speaking level are separately registered for a supported language. By doing so, it is possible
to individually select an optimum interpreter as a first interpreter who interprets the language of
the callee into the language of the caller or a second interpreter who interprets the language of
the caller into the language of the callee.
Fig. 14 shows a processing flowchart of the connection processing by the controller 310. The
videophone interpretation system 300 accepts an order for an interpretation services, when the
caller calls to a telephone number of the caller terminal line I/F. The videophone interpretation
system 100 then calls the first interpreter terminal, second interpreter terminal, callee terminal,
and establishes a connection for a bidirectional simultaneous interpretation service is established.
As shown in Fig. 14, the presence of the call to the caller terminal line I/F 320 is detected
initially (S300). When a call is detected, a screen to prompt input of the language type of the
caller similar to that shown in Fig. 5(a) is displayed on the caller terminal (S302). The language
type of the caller input by the caller is acquired (S304). A screen to prompt input of the
language type of the callee similar to that shown in Fig. 5(b) is displayed on the caller terminal
(S306). The language type of the callee input by the caller is acquired (S308). Next, a screen
to prompt the interpreter selection conditions similar to that shown in Fig. 6(a) is displayed on
the caller terminal (S310). The interpreter selection conditions input by the caller are acquired
(S312). In this example, the interpreter selection conditions are, same as the previous single
interpretation, a gender, an age bracket, an area, a specialty and an interpretation level. The area
is specified by using a ZIP code and an interpreter is selected starting with the habitation closest
to the specified area. For any selections, in case it is not necessary to specify a condition, N/A
may be selected.
Next, an interpreter who has a specified listening comprehension level of the language of the
callee and a speaking level of the language of the caller, and whose gender, age, habitation and
specialty satisfy the acquired selection conditions, with his/her availability flag being set is
selected as a first interpreter referring to the interpreter registration table 312 (S314). The
terminal number of the selected interpreter is extracted and called (S316). When a response is
received from the first interpreter terminal (S318), an interpreter who has a specified listening
comprehension level of the language of the caller and a speaking level of the language of the
callee, and whose gender, age, habitation and specialty satisfy the acquired selection conditions,
with his/her availability flag being set is selected as a second interpreter referring to the
interpreter registration table 312 (S320). Then the terminal number of the selected interpreter is
extracted and called (S322).
When a response is received from the second interpreter terminal (S324), a screen to prompt
input of the terminal number of the callee similar to that shown in Fig. 7 is displayed on the
caller terminal (S326). The terminal number of the callee input by the caller is extracted and
called (S328).
When a response is received from the callee terminal (S330), a videophone interpretation service
via bidirectional simultaneous interpretation starts (S332).
In case a response is not received from the first interpreter terminal in S318, whether another
candidate is available is determined (S334). In case another candidate is available, execution
returns to S314 and the procedure is repeated. In case another candidate is unavailable, the
caller terminal is notified as such and the call is released (S336). In case a response is not
received from the second interpreter terminal in S324, whether another candidate is available is
determined (S338). In case another candidate is available, execution returns to S320 and the
procedure is repeated. In case another candidate is unavailable, the caller terminal and first
interpreter terminal are notified as such and the call is released (S340). In case a response is not
received from the callee terminal in S330, the caller terminal, first interpreter terminal and
second interpreter terminal are notified as such and the call is released (S342).
While, in a step of selecting a first interpreter (S314) and a step of selecting a second interpreter
(S320), an interpreter who satisfies predetermined conditions is selected referring to the
interpreter registration table 312 for simplicity in the above example, a configuration is also
possible where, same as the first embodiment, a candidate list similar to that shown in Fig. 6(b)
is displayed and the caller selects an interpreter from the list. In this case, the hourly rates (not
shown) of each of the first interpreter and second interpreter registered in the interpreter
registration table 312 may be extracted and displayed as a charge. This allows the user to
consider the cost of the interpretation service before selecting an appropriate interpreter. The
hourly rates of the interpreter may be determined from the interpretation level of the selected
interpreter by referencing an accounting table which specifies the relationship between the
interpretation level and the hourly rates.
The controller 310 comprises a timer (not shown) for calculating the fee of the interpretation
service. The timer measures the time from when the connection is established to when it is
released. On completion of an interpretation service, the fee is calculated from the time
measured by the timer and sum of the hourly rates of the first interpreter and the second
interpreter mentioned above and registered in a accounting database 314, and charged to the user
later.
While in case the selected interpreter terminal does not accept the call, the caller is simply
notified as such and the call is released in the above embodiment, an interpretation reservation
table to register a caller terminal number and a callee terminal number may be provided and the
caller and the callee may be notified on a later response from both the selected first interpreter
and second interpreter to set a videophone conversation.
While the videophone interpretation system 300 comprises a line I/F, a multiplexer/demultiplexer,
a video CODEC, an audio CODEC, a video synthesizer, an audio synthesizer and a controller in
the above embodiment, these components need not be implemented by individual hardware
(H/W) but the function of each component may be implemented by software processing on a
computer.
While the first interpreter terminal 32 and the second interpreter terminal 34, same as the caller
terminal 10 and the callee terminal 20, is located outside the interpretation center and called from
the interpretation center over a public telephone line to provide an interpretation service in the
above embodiment, the invention is not limited thereto but some or all of the interpreter
terminals may be installed in the interpretation center so that the interpretation services are
provided from the interpretation center.
In the above embodiment, an interpreter can join an interpretation service anywhere he/she may
be, as long as he/she has a terminal which can be connected to a public telephone line. Thus the
interpreter can provide an interpretation service by using the availability flag to make efficient
use of free time. This allows efficient and stably operate of interpretation services which often
have difficulty in securing necessary personel.
While a video signal of the home terminal is not input to the video synthesizers 328, 348, 368,
388 in the above embodiment, a function may be provided to input the video signal of the home
terminal and synthesize and display to check the video on the terminal.
While the video synthesizers 328, 348, 368, 388 are used to synthesize videos for each terminal
in the above embodiment, videos from all terminals may be synthesized at once and the resultant
may be transmitted to each terminal. In this case, as shown in Fig. 21(b) for example, a video of
the caller, a video of the callee, a video of the first interpreter and a video of the second
interpreter may be displayed in a four split screen.
While a function is provided whereby the telop memories 332, 352, 372, 392 are provided and
their outputs are added to the corresponding video synthesizers 328, 348, 368, 388 respectively
in order to display a text telop on each terminal in the above embodiment, a function may be
provided whereby telop memories to store audio information are provided and their outputs are
added to the audio synthesizers 330, 350 and an audio synthesizers is provided at the input of
each of the first interpreter terminal audio CODEC 366 and the second interpreter terminal audio
CODEC 386, and the outputs of the corresponding telop memories are added in order to output
an audio message on each terminal. This makes it possible to provide a videophone
interpretation service even in case any of the caller, the callee, the first interpreter or the second
interpreter is a visually impaired person.
Finally, a recording/reproduction function to record a video or an audio in a videophone
interpretation service and reproduce the audio or video and transmit the resultant upon request by
the user will be described.
Fig. 19 shows an example of a recording/reproduction function in the videophone interpretation
system according to the first embodiment. As shown in Fig. 19, a video from the caller terminal
video CODEC 124, a video from the callee terminal video CODEC 144, and a video from the
interpreter terminal video CODEC 164 are synthesized by the video synthesizer 116 and the
resultant is transmitted to a video/audio recorder/player 118. The audio output of the audio
synthesizer 130 to be transmitted to the caller terminal and the audio output of the audio
synthesizer 150 to be transmitted to the callee terminal are audio multiplexed by an audio
multiplexer 117 assuming the former as the left-channel and the latter as the right-channel, and
the resultant is transmitted to the video/audio recorder/player 118.
The video output of the video synthesizer 116 and the audio output of the audio multiplexer 117
during an interpretation service are automatically recorded onto the video/audio recorder/player
118 and stored for each user based on a command from the controller 110. The video and audio
stored in the video/audio recorder/player 118 are reproduced based on a command from the
controller 110 when the multiplexer/demultiplexer 122 or 142 detect a predetermined dial
number is pressed on the caller terminal or callee terminal, and the reproduced video and audio
are transmitted to each terminal via the video synthesizer 128 or 148 and the audio synthesizer
130 or 150 for the detected terminal.
This allows the user to check a video from each terminal during an interpretation in a four split
screen shown in Fig. 21 (a) and the like, In case the user terminal is equipped with an audio
multiplexing/demultiplexing function, an audio from each terminal can be checked, by the
language of the caller in left-channel and by the language of the callee in right-channel. The
user may call the interpretation center at a later time and input a predetermined access code from
his/her terminal to reproduce and check a video, and an audio stored in the video/audio
recorder/player 118.
11
A method for synthesizing a video or audio to be recorded onto a video/audio recorder/player is
not limited to the above example but may be any method as long as the user can check the
contents of the interpretation service. , In order to support a case where the user terminal is not
equipped with the audio multiplexing/demultiplexing function, an audio transmitted to the caller
and an audio transmitted to the callee may be individually recorded and the audio specified by a
terminal may be reproduced and transmitted.
The user may be a person other than the person who has obtained the interpretation service.
When a person granted an access right has called the interpretation center from a videophone
terminal and input an access code, he/she may receive a video and an audio stored in the
video/audio recorder/player 118.
Fig. 20 shows an example of a recording/reproduction function in the videophone interpretation
system with bidirectional simultaneous interpretation according to the third embodiment. As
shown in Fig. 20, a video from the caller terminal video CODEC 24, a video from the callee
terminal video CODEC 344, a video from the first interpreter terminal video CODEC 364, and a
video from the second interpreter terminal video CODEC 384 are synthesized by the video
synthesizer 316 and the resultant is transmitted to a video/audio recorder/player 318. The audio
output of the audio synthesizer 330 to be transmitted to the caller terminal and the audio output
of the audio synthesizer 350 to be transmitted to the callee terminal are audio multiplexed by an
audio multiplexer 317 assuming the former as the left-channel and the latter as the right-channel,
and the resultant is transmitted to the video/audio recorder/player 318.
The video output of the video synthesizer 316 and the audio output of the audio multiplexer 317
during an interpretation service are automatically recorded onto the video/audio recorder/player
318 and stored for each user based on a command from the controller 310. The video and audio
stored in the video/audio recorder/player 318 are reproduced based on a command from the
controller 310 when the multiplexer/demultiplexer 322 or 342 detect a predetermined dial
number is pressed on the caller terminal or callee terminal is detected, and the reproduced video
and audio are transmitted to each terminal via the video synthesizer 328 or 348 and the audio
synthesizer 330 or 350 for the detected terminal.
This allows the user to check a video from each terminal during an interpretation in a four split
screen shown in Fig. 21(b) and the like. In case the user terminal is equipped with an audio
multiplexing/demultiplexing function, an audio from each terminal can be checked, by the
language of the caller in left-channel and by the language of the callee in right-channel. The
user may call the interpretation center at a later time and input a predetermined access code from
his/her terminal to reproduce and check a video and an audio stored in the video/audio
recorder/player 318.
A method for synthesizing a video or audio to be recorded onto a video/audio recorder/player is
not limited to the above example but may be any method as long as the user can check the
contents of the interpretation service. ,In order to support a case where the user terminal is not
equipped with the audio multiplexing/demultiplexing function, an audio transmitted to the caller
and an audio transmitted to the callee may be individually recorded and the audio specified by a
terminal may be reproduced and transmitted.
The user may be a person other than the person who has obtained the interpretation service.
When a person granted an access right has called the interpretation center from a videophone
terminal and input an access code, he/she may receive a video and an audio stored in the
video/audio recorder/player 318.
Industrial Applicability
As mentioned above, the videophone interpretation system or videophone interpretation method
of the invention is advantageous in that a caller does not have to search for an interpreter in
advance and hold consultation with a callee and that the system and the method are available also
in an emergency, thereby minimizing the restraint time of the interpreter to reduce the
interpretation service cost.
We claim:
1. A videophone interpretation system where an interpreter interprets a videophone
conversation between a caller and a callee using different languages, said videophone
interpretation system comprising connection means for connecting a caller terminal, a
callee terminal and an interpreter terminal, and communication means for
communicating a video and an audio between the terminals connected by said
connection means, wherein said connection means comprises an interpreter registration
table where at least the language types interpretable by an interpreter and the terminal
number of the interpreter are registered, a function to accept a call from a caller
terminal, a function to acquire the terminal number of a callee, language type of the
caller and the language type of the callee from the callee terminal for which said call
was accepted, a function to extract the terminal number of the interpreter terminal by
referencing said interpreter registration table from the acquired language type of the
caller and language type of the callee, a function to call the interpreter terminal by the
terminal number of said interpreter extracted, and a function to call the callee terminal
by the acquired terminal number of the callee and that said communication means
comprises a function to transmit a video comprising at least a video from said callee
terminal to said caller terminal, and a function to transmit a video comprising at least a
video from said caller terminal to said callee terminal,
a first audio transmission function to synthesize an audio from said callee terminal and
an audio from said interpreter terminal and transmit the resultant to said caller terminal,
a second audio transmission function to synthesize an audio from said caller terminal
and an audio from said interpreter terminal and transmit the resultant to said callee
terminal, and a third audio transmission function to synthesize an audio from said caller
terminal and an audio from said callee terminal and transmit the resultant to said
interpreter terminal, and that
said first audio transmission function comprises a callee audio suppression function to
suppress an audio from said callee terminal when an audio from said interpreter
terminal is detected and that said second audio transmission function comprises a caller
audio suppression function to suppress an audio from said caller terminal when an audio
from said interpreter terminal is detected,
a detection function to detect a selection signal for selecting either a caller terminal or a
callee terminal based on an audio signal input from said interpreter terminal, and an
interpretation audio selective suppression function to suppress an audio on the side not
selected by the selection signal detected by said detection function out of an audio
from the interpreter terminal supplied to said first audio transmission function and an
audio from the interpreter terminal supplied to said second audio transmission function.
A videophone interpretation system where an interpreter interprets a videophone
conversation between a caller and a callee using different languages, said system
comprising connection means for connecting a caller terminal, a callee terminal and an
interpreter terminal and communication means for communicating a video and an audio
between the terminals connected by said connection means, wherein said connection
means comprises an interpreter registration table where at least the language types
interpretable by an interpreter and the terminal number of the interpreter are registered,
a function to acquire the terminal number of a callee, language type of the caller and the
language type of the callee from the caller terminal for which said call was accepted, a
function to extract the terminal number of the interpreter by referencing said interpreter
registration table from said acquired language type of the caller and language type of
the callee, a function to call the interpreter terminal by said terminal number of the
interpreter extracted, and a function to call the callee terminal by said acquired terminal
number of the callee, and that said communication means comprises a function to
transmit a video comprising at least a video from said callee terminal to said caller
terminal, a function to transmit a video comprising at least a video from said caller
terminal to said callee terminal,
a first audio transmission function to selectively transmit either an audio from said
callee terminal or an audio from said interpreter terminal to said caller terminal, a
second audio transmission function to selectively transmit either an audio from said
caller terminal or an audio from said interpreter terminal to said callee terminal, a third
audio transmission function to synthesize an audio from said caller terminal and an
audio from said callee terminal and transmit the resultant to said interpreter terminal,
that said first audio transmission function comprises a function to shut off an audio from
said callee terminal and transmit an audio from said interpreter terminal when an audio
from said interpreter terminal is detected, and that said second audio transmission
function comprises a function to shut off an audio from said caller terminal and transmit
an audio from said interpreter terminal when an audio from said interpreter terminal is
detected,
a detection function to detect a selection signal for selecting either a caller terminal or a
callee terminal based on an audio signal input from said interpreter terminal, and a
interpretation audio selective suppression function to suppress the audio on the side not
selected by the selection signal detected by said detection function out of an audio from
the interpreter terminal supplied to said first audio transmission function and an audio
from the interpreter terminal supplied to said second audio transmission function.
A videophone interpretation system where an interpreter interprets a videophone
conversation between a caller and a callee using different languages, said system
comprising connection means for connecting a caller terminal, a callee terminal and an
interpreter terminal and communications means for communicating a video and an
audio between the terminals connected by said connection means, wherein said
connection means comprises an interpreter registration table where at least the language
types interpretable by an interpreter and the terminal number of the interpreter are
registered, a function to acquire the terminal number of a callee, language type of the
caller and the language type of the callee from the caller terminal for which said call
was accepted, a function to extract the terminal number of the interpreter by referencing
said interpreter registration table from said acquired language type of the caller and
language type of the callee, a function to call the interpreter terminal by said terminal
number of the interpreter extracted, and a function to call the callee terminal by said
acquired terminal number of the callee, and that said communication means comprises a
function to transmit a video comprising at least a video from said callee terminal to said
caller terminal, a function to transmit a video comprising at least a video from said
caller terminal to said callee terminal,
a first audio transmission function to perform audio multiplexing on an audio from said
callee terminal and an audio from said interpreter terminal so that the receiving party
will separately listen to the audio into left-channel and right-channel, a second audio
transmission function to perform audio multiplexing on an audio from said caller
terminal and an audio from said interpreter terminal so that the receiving party will
separately listen to the audio into left-channel and right-channel, a third audio
transmission function to perform audio multiplexing on an audio from said caller
terminal and an audio from said callee terminal so that the receiving party will
separately listen to the audio into left-channel and right-channel,
a detection function to detect a selection signal for selecting either a caller terminal or a
callee terminal based on an audio signal input from said interpreter terminal, and a
interpretation audio selective suppression function to suppress the audio on the side not
selected by the selection signal detected by said detection function out of an audio from
the interpreter terminal supplied to said first audio transmission function and an audio
from the interpreter terminal supplied to said second audio transmission function.
The videophone interpretation system according to any one of claims 1 through 3,
wherein said communication means comprises a function to transmit a video obtained
by synthesizing a video from said callee terminal as a main window and a video from
said interpreter terminal as a sub window to said caller terminal, a function to transmit a
video obtained by synthesizing a video from said caller terminal as a main window and
a video from said interpreter terminal as a sub window to said callee terminal, and a
function to transmit a video obtained by synthesizing a video from said caller terminal
and a video from said callee terminal to said interpreter terminal.
The videophone interpretation system according to any one of claims 1 through 4,
wherein said communication means comprises a function to record a video comprising a
video from said caller terminal, a video from said callee terminal and a video from said
interpreter terminal and an audio comprising an audio from said caller terminal, an
audio from said callee terminal and an audio from said interpreter terminal, and a
function to reproduce and transmit the recorded video and voice in response to a request
made by a terminal.
A videophone interpretation system where a videophone conversation between a caller
and a callee using different languages is interpreted by a first interpreter who interprets
the language of the callee to the language of the caller and a second interpreter who
interprets the language of the caller into the language of the callee, said videophone
interpretation system comprising connection means for connecting a caller terminal, a
callee terminal, a first interpreter terminal and a second interpreter terminal and
communication means for communicating a video and an audio between the terminals
connected by said connection means, wherein said connection means comprises an
interpreter registration table where at least the language types interpretable by an
interpreter and the terminal number of the interpreter are registered, a function to accept
a call from a caller terminal, a function to acquire the terminal number of a callee,
language type of the caller and the language type of the callee from the caller terminal
for which said call was accepted, a function to extract the terminal number of the first
interpreter by referencing said interpreter registration table from said acquired language
type of the callee and language type of the caller, a function to call the first interpreter
by said terminal number of the interpreter extracted, a function to extract the terminal
number of the second interpreter by referencing said interpreter registration table from
said acquired language type of the caller and language type of the callee, a function to
call the second interpreter by said terminal number of the interpreter extracted, and a
function to call the callee terminal by said acquired terminal number of the callee, and
that said communication means comprises a function to transmit a video comprising at
least a video from said callee terminal and an audio comprising at least an audio from
said first interpreter to said caller terminal, a function to transmit a video comprising at
least a video from said caller terminal and an audio comprising at least an audio from
said second interpreter to said callee terminal, a function to transmit an audio
comprising at least an audio from said callee terminal to said first interpreter terminal,
and a function to transmit an audio comprising at least an audio from said caller
terminal to said second interpreter terminal.
The videophone interpretation system according to claim 6, wherein said
communication means comprises a function to transmit a video obtained by
synthesizing a video from said callee terminal as a main window and a video from said
first interpreter terminal as a sub window to said caller terminal, a function to transmit a
video obtained by synthesizing a video from said caller terminal as a main window and
a video from said second interpreter terminal as a sub window to said callee terminal, a
function to transmit a video obtained by synthesizing a video from said callee terminal
and a video from said caller terminal to said first interpreter terminal, and a function to
transmit terminal a video obtained by synthesizing a video from said caller terminal and
a video from said callee terminal to said second interpreter.
The videophone interpretation system according to claim 6 or 7, said communication
means comprising a first audio transmission function to synthesize an audio from said
callee terminal and an audio from said first interpreter terminal and transmit the
resultant to said caller terminal, a second audio transmission function to synthesize an
audio from said caller terminal and an audio from said second interpreter terminal and
transmit the resultant to said callee terminal, a third audio transmission function to
transmit at least an audio from said callee terminal to said first interpreter terminal, and
a fourth audio transmission function to transmit at least an audio from said caller
terminal to said second interpreter terminal, wherein said first audio transmission
function comprises a callee audio suppression function to suppress an audio from said
callee terminal when an audio from said first interpreter terminal is detected and that
said second audio transmission function comprises a caller audio suppression function
to suppress an audio from said caller terminal when an audio from said second
interpreter terminal is detected.
The videophone interpretation system according to claim 6 or 7, said communication
means comprising a first audio transmission function to selectively transmit either an
audio from said callee terminal or an audio from said first interpreter terminal to said
caller terminal, a second audio transmission function to selectively transmit either an
audio from said caller terminal or an audio from said second interpreter terminal to said
callee terminal, a third audio transmission function to transmit at least an audio from
said callee terminal to said first interpreter terminal, and a fourth audio transmission
function to transmit at least an audio from said caller terminal to said second interpreter
terminal, wherein said first audio transmission function comprises a function to shut off
an audio from said callee terminal and transmit an audio from said first interpreter
terminal when detecting an audio from said first interpreter terminal and that said
second audio transmission function comprises a function to shut off an audio from said
caller terminal and transmit an audio from said second interpreter terminal when
detecting an audio from said second interpreter terminal.
The videophone interpretation system according to claim 6 or 7, wherein said
communication means comprises a first audio transmission function to perform audio
multiplexing on an audio from said callee terminal and an audio from said first
interpreter terminal and transmit the resultant to said caller terminal so that the receiving
party will listen to the audio into left-channel and right-channel separately, a second
audio transmission function to perform audio multiplexing on an audio from said caller
terminal and an audio from said second interpreter terminal and transmit the resultant to
said callee terminal so that the receiving party will listen to the audio into left-channel
and right-channel separately, a third audio transmission function to transmit at least an
audio from said callee terminal to said first interpreter terminal, and a fourth audio
transmission function to transmit at least an audio from said caller terminal to said
second interpreter terminal.
The videophone interpretation system according to any one of claims 6 through 10,
wherein said communication means comprises a function to record a video comprising a
video from said caller terminal, a video from said callee terminal, a video from said first
interpreter terminal and a video from said second interpreter terminal and an audio
comprising an audio from said caller terminal, an audio from said callee terminal, an
audio from said first interpreter terminal and an audio from said second interpreter
terminal, and a function to reproduce and transmit the recorded video and voice in
response to a request made by a terminal.
The videophone interpretation system according to any one of claims 1 through 11,
wherein selection information for selecting an interpreter is registered in said interpreter
registration table and that said connection means comprises a function to acquire the
conditions for selecting an interpreter from said caller terminal and a function to extract
the terminal number of an interpreter who satisfies said acquired selection conditions by
referencing said interpreter registration table.
The videophone interpretation system according to any one of claims 1 through 12,
wherein an availability flag to indicate whether an interpreter is available is registered in
said interpreter registration table and that said connection means comprises a function to
reference an availability flag in said interpreter registration table to extract the terminal
number of an available interpreter.
The videophone interpretation system according to any one of claims 1 through 13,
wherein said connection means comprises a function to generate a text message to be
transmitted to each of said terminals and that said communication means comprises a
function to transmit said generated text message to each of said terminals.
The videophone interpretation system according to any one of claims 1 through 14,
wherein said connection means comprises a function to generate a voice message to be
transmitted to each of said terminals and that said communication means comprises a
function to transmit said generated voice message to each of said terminals.
A videophone interpretation system according to any one of claims 1 through 15,
wherein said connection means comprises a function to register a term used during a
conversation based on a command from each of said terminals and a function to extract
said registered term and generate a telop based on a command from each of said
terminals and that said communication means comprises a function to transmit said
generated telop to each of said terminals.
A videophone interpretation system according to any one of claims 1 through 16,
wherein accounting information on an interpreter is registered in said interpreter
registration table and that said connection means comprises a function to measure the
time that said caller terminal or callee terminal obtains an interpretation service and a
function to calculate a fee from said measured time and accounting information
registered in said interpreter registration table.
A videophone interpretation method where an interpreter interprets a videophone
conversation between a caller and a callee using different languages, said method using
an interpreter registration table where at least the language types interpretable by an
interpreter and the terminal number of the interpreter are registered, wherein said
method comprises steps of accepting a call from a caller terminal, acquiring the terminal
number of a callee, language type of the caller and the language type of the callee from
the caller terminal for which said call was accepted, extracting the terminal number of
the interpreter by referencing said interpreter registration table from the acquired
language type of the caller and language type of the callee, calling the interpreter
terminal by the terminal number of said interpreter extracted, calling the callee terminal
by the acquired terminal number of the callee,
transmitting a video comprising at least a video from said callee terminal to said caller
terminal, and transmitting a video comprising at least a video from said caller terminal
to said callee terminal, and further comprises
a first audio transmission step of synthesizing an audio from said callee terminal and an
audio from said interpreter terminal and transmitting the resultant to said caller
terminal, a second audio transmission step of synthesizing an audio from said caller
terminal and an audio from said interpreter terminal and transmitting the resultant to
said callee terminal, and a third audio transmission step of synthesizing an audio from
said caller terminal and an audio from said callee terminal and transmitting the resultant
to said interpreter terminal,
said first audio transmission step comprising a callee audio suppression step of
suppressing an audio from said callee terminal when an audio from said interpreter
terminal is detected and said second audio transmission step comprising a caller audio
suppression step of suppressing an audio from said caller terminal when an audio from
said interpreter terminal is detected, and
a detection step of detecting a selection signal for selecting either a caller terminal or a
callee terminal based on an audio signal input from said interpreter terminal, and an
interpretation audio selective suppression step of suppressing the audio on the side not
selected by the selection signal detected by said detection step out of an audio from the
interpreter terminal supplied to said first audio transmission step and an audio from the
interpreter terminal supplied to said second audio transmission step.
A videophone interpretation method where a videophone conversation between a caller
and a callee using different languages is interpreted by a first interpreter who interprets
the language of a callee into the language of a caller, and a second interpreter who
interprets the language of the caller into the language of the callee,
said method using an interpreter registration table where at least the language types
interpretable by an interpreter and terminal number of the interpreter are registered,
wherein said method comprises steps of accepting a call from a caller terminal,
acquiring the terminal number of a callee, language type of the caller and the language
type of the callee from the callee terminal for which said call was accepted, extracting
the terminal number of a first interpreter by referencing said interpreter registration
table from the acquired language type of the callee and language type of the caller,
calling the first interpreter terminal by the terminal number of said first interpreter
extracted, extracting the terminal number of a second interpreter by referencing said
interpreter registration table from the acquired language type of the caller and language
type of the callee, calling the second interpreter terminal by the terminal number of said
second interpreter extracted, calling the callee terminal by the acquired terminal number
of the callee, transmitting a video comprising at least a video from said callee terminal
and an audio comprising at least an audio from said first interpreter terminal to said
caller terminal, transmitting a video comprising at least a video from said caller terminal
and an audio comprising at least an audio from said second interpreter terminal to said
callee terminal, transmitting an audio comprising at least an audio from said callee
terminal to said first interpreter terminal, and transmitting an audio comprising at least
an audio from said caller terminal to said second interpreter terminal.
A videophone interpretation system and a videophone interpretation method in that a
caller does not have to search for an interpreter in advance and hold consultation with a callee
and that the system and the method are available also in an emergency, thereby minimizing the
restraint time of the interpreter to reduce the interpretation service cost are provided. The
videophone interpretation system accepts a call from a caller terminal and refers an interpreter
registration table to extract the terminal number of an interpreter capable of interpreting between
the language of a caller and the language of a callee and connects the caller terminal, a callee
terminal and an interpreter terminal. The videophone interpretation system also has a function
to communicate a video and an audio necessary for interpretation between the terminals. The
audio of an interpreter is transmitted either to the caller or callee, specified by the interpreter
terminal. The audio of the conversation partner is suppressed or interrupted when the audio of
the interpreter is detected by an audio synthesizer, thereby providing a speedy and precise
interpretation service.

Documents:

702-kolnp-2005-granted-abstract.pdf

702-kolnp-2005-granted-claims.pdf

702-kolnp-2005-granted-correspondence.pdf

702-kolnp-2005-granted-description (complete).pdf

702-kolnp-2005-granted-drawings.pdf

702-kolnp-2005-granted-examination report.pdf

702-kolnp-2005-granted-form 1.pdf

702-kolnp-2005-granted-form 18.pdf

702-kolnp-2005-granted-form 2.pdf

702-kolnp-2005-granted-form 3.pdf

702-kolnp-2005-granted-form 5.pdf

702-kolnp-2005-granted-gpa.pdf

702-kolnp-2005-granted-reply to examination report.pdf

702-kolnp-2005-granted-specification.pdf

702-kolnp-2005-granted-translated copy of priority document.pdf


Patent Number 225442
Indian Patent Application Number 702/KOLNP/2005
PG Journal Number 46/2008
Publication Date 14-Nov-2008
Grant Date 12-Nov-2008
Date of Filing 25-Apr-2005
Name of Patentee GINGANET CORPORATION
Applicant Address 4-38 MINATO-MACHI 1-CHOME, NANIWA-KU, OSAKA
Inventors:
# Inventor's Name Inventor's Address
1 SAHASHI, NOZOMU 26-3, BESSHO-CHO 3-CHOME, KISHIWADA-SHI, OSAKA 596-0045
PCT International Classification Number G06F 17/68
PCT International Application Number PCT/JP01/12191
PCT International Filing date 2003-09-25
PCT Conventions:
# PCT Application Number Date of Convention Priority Country
1 JP 2002-282880 2002-09-27 Japan