Title of Invention

RULE-BASED ELECTRONIC MESSAGE PROCESSING

Abstract In various embodiments, a computer-assisted method for processing an electronic message includes the steps of reviewing the recipients of the electronic message, evaluating whether any of the recipients of the electronic message are potentially incorrect, and prompting the sender of the electronic message to evaluate whether the potentially incorrect recipients are correct. This computer-assisted method, as it evaluates whether a recipient may be potentially incorrect, may provide an effective warning to the sender of the electronic message as opposed to previous systems which automatically, and often, spuriously, warned the sender that a recipient may be incorrect without ever evaluating the recipients.
Full Text WO 2007/038583 PCT/US2006/037653
RULE-BASED ELECTRONIC MESSAGE PROCESSING
Inventors
Max Christoff
Denis Khodak
Eden Kidner
Julianne Sharer
Sharada Balasubramanyam
Stephen Sparkes
PRIORITY
This application claims priority to U.S. Provisional Patent Application
Ser. No. 60/721,224, entitled RULE-BASED E-MAIL COMMUNICATION
PROCESSING, filed on September 27, 2005, the entire disclosure of which is hereby
expressly incorporated by reference herein.
FIELD OP THE INVENTION
The present invention generally relates to analyzing and processing
electronic messages including, for example, e-mail communications.
BACKGROUND
If an e-mail is sent to an incorrect recipient, it can cause severe
consequences to a firm including lost business and increased exposure to legal liability.
Mistakes are typically severe because e-mail communications often cross firm
boundaries.
Incorrect e-mail transmissions may occur for a number of reasons. For
example, a high volume of e-mail communications may lead to shorter attention spans by
personnel and less care being given to addressing e-mails. Further, e-mail applications,

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such as Microsoft Outlook™, for example, provide features that allow for instant
"pinpoint" access to a cache of recently used addresses which "auto-complete" the e-mail
address as it is being typed; however, these features may result in the auto-completion of
an incorrect e-mail address. In addition, many firms have integrated customer
relationship management (CRM) systems into their e-mail addressing systems. CRM
systems typically have larger contact lists than individual e-mail contact lists, and thus, a
greater frequency of mistakes may occur when a CRM system is used. Further, there
may be an overlap of names between the external and internal addressing systems of a
firm's e-mail system, and, when both addressing systems are accessible to a user,
additional mistakes can occur. In addition, as the number of a firm's clients increases,
the possibility of having similar or identical names such as "John Smith", for example,
likewise increases.
In an attempt to reduce the frequency of the above-discussed mistakes,
previous e-mail systems automatically reminded users that they should review the
recipients of an e-mail before transmitting it However, these automatic warnings were
often"spurious as most e-mails are actually correctly addressed. As a result, in many
cases, users quickly became "trained" to click through and ignore these ineffective
warnings when sending e-mails and thus became less attuned to the possibility of an
incorrectly addressed e-mail. In view of the foregoing issues, what are needed are more
effective systems and processes for processing e-mail communications.
SUMMARY
In various embodiments, a computer-assisted method for processing an
electronic message includes the steps of reviewing the recipients of the electronic
message, evaluating whether any of the recipients of the electronic message are
potentially incorrect, and prompting the sender of the electronic message to evaluate
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whether the potentially incorrect recipients are correct. This computer-assisted method,
as it evaluates whether a recipient may be potentially incorrect, may provide an effective
warning to the sender of the electronic message as opposed to previous systems which
automatically, and often, spuriously, warned the sender that a recipient may be incorrect
without ever evaluating the recipients.
In various embodiments, a computer- readable medium for processing an
electronic message comprises computer-executable instructions thereon for reviewing the
recipients of the electronic message, evaluating whether any of the recipients of the
electronic message are potentially incorrect, and prompting the sender of the electronic
message to evaluate whether the potentially incorrect recipients are correct.
In various embodiments, a computer-assisted system for processing an
electronic message comprises an e-mail communication management module for
reviewing the recipients of the electronic message, evaluating whether any of the
recipients of the electronic message are potentially incorrect, and prompting the sender
of the electronic message to evaluate whether the potentially incorrect recipients are
correct
BRIEF DESCRIPTION OF THE FIGURES
The utility of the embodiments of the invention will be readily
appreciated and understood from consideration of the following description of the
embodiments of the invention when viewed in connection with the accompanying
drawings, wherein:
Figure 1 includes an architecture diagram illustrating various system
embodiments provided in association with the present invention;
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Figure 2 includes a process flow diagram illustrating a method or process
embodiment provided in association with the present invention; and
Figure 3 includes a process flow diagram illustrating an alternative
method or process embodiment provided in association with the present invention.
Corresponding reference characters indicate corresponding parts
throughout the several views. The exemplifications set out herein illustrate preferred
embodiments of the invention, in various forms, and such exemplifications are not to be
construed as limiting the scope of the invention in any manner.
DESCRIPTION
Referring now to Figures 1 and 2, the present invention provides
embodiments of an e-mail communication management module 102 that may reside
within, or maybe operatively associated with, a conventional e-mail application 104,
such as Microsoft Outlook™, for example, of a firm 106 or institution. The e-mail
application 104 may be configured to facilitate, transmit, and/or receive e-mail
communications through a variety of communication media 108, such as, for example,
wirele'ss" data'networks, wireline networks, and/or networked media (such as Internet,
intranet, or extranet), to and/or from various access devices 110 such as, for example,
computer systems, personal digital assistants (PDAs), and wireless phones.
In operation, at step 202, the module 102 may be configured to detect
events such as, for example, the sending of e-mail, and/or the transmission of electronic
messages via instant-messaging windows and/or other electronic messaging software
applications. When one or more of these events occur, at step 204, the module 102 may
scan the electronic message generated by such electronic messaging software and review
the recipients of the electronic message. At step 206, the module 102 may evaluate
whether the recipients of the electronic message are potentially incorrect. To perform
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this evaluation, as discussed in further detail below, the module 102 may evaluate the
recipients of the electronic message according to one or more predefined rules 112. To
this end, in various embodiments, the module 102 may employ one or more rule modules
that can be configured with a variety of heuristics to "guess" when an e-mail user has
misaddressed an e-mail, for example, and may be configured to prompt the user, at step
212, to evaluate, and possibly correct, the recipient list. In the event that the module 102
determines that, in view of rules 112, the electronic message is properly addressed, the
module 102 may permit the electronic message to be sent to the recipients.
The above-described module 102 is an improvement over previous e-mail
modules. Previous e-mail modules do not evaluate whether the recipients of the
electronic message may be incorrect before prompting the sender to confirm that the
recipients are correct Rather, these previous e-mail modules prompt the sender to
confirm that the recipients are correct before transmitting every e-mail. As a result, users
of these previous e-mail systems typically ignore these warnings as they do not assist the
user in evaluating whether the recipients may be incorrect. The module 102 of the
"present invention is an improvement over these previous modules as the module 102
prompts the sender only when the module 102 has determined that the electronic
message meets at least one of pre-defined rules 112. Accordingly, as the sender is
warned only if one of rules 112 is met, the sender is more likely to evaluate the recipients
of the electronic message after being prompted by the module. In various embodiments,
to further facilitate the sender's review of the electronic message, the module 102 may
prompt the sender in such a way that the sender has an opportunity to correct any
mistakes in the recipient list without having to return to the e-mail composition window
in the e-mail application 104.
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After the sender has been prompted to evaluate the recipients of the
electronic message at step 212, the sender, at step 214, may respond to the prompt by
affirming that the recipients of the electronic message are correct. In this event, the
module 102 may permit the electronic message to be sent to the recipients at step 210.
However, in the event that the sender determines that one or more recipients are
incorrect, the sender may correct the recipients at step 216. The module 102 may then
allow the message to be sent to the recipients at step 210, or, in various embodiments, the
module 102 may re-evaluate the recipients of the electronic message in the manner
described above. The module 102 may re-evaluate all of the recipients or only the
corrected recipients.
In various embodiments, the above-described actions of the sender can be
recorded and reviewed by a supervisor and/or auditor, for example. In view of this
potential supervisory review, it is believed that the senders of the electronic messages
will diligently consider any warnings or prompts from the rule module. For example, in
the event that an electronic message is misaddressed, the actions of the sender can be
reviewed to determine whether the sender was warned about the misaddressed electronic
message before it was sent.
The e-mail communication management module 102 may employ a rules
engine configured to apply one or more of the rules 112. One rule may involve issuing a
warning to a sender when the recipient, or recipients, of the message are not included in
the sender's contact list stored in the e-mail application. Other rules may involve issuing
a warning when a recipient of the electronic message is not included in the customer
relationship management (CRM) system 114, where the CRM system 114 includes a
database of contacts from more than one user. Another rule may involve issuing a
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warning when a recipient's name is identical to or substantially similar to at least two
names in the sender's e-mail list and/or CRM system 114.
Another rule may involve issuing a warning when the e-mail domain
name, i.e., the right-hand side portion of an e-mail address after the "@" sign, of the
recipient, or recipients, does not match or substantially correspond to information
associated with existing relationships in the firm's CRM system and/or existing e-mail
contacts of the user stored in the e-mail application. Another rule may involve issuing a
warning to a sender based on the ratio of internal to external recipients of the e-mail
message, and/or a ratio of the occurrences of different e-mail domain names. When
applying these rules, the module 102 may count the recipients having the same domain
name as the sender and the recipients having a different domain name than the sender,
and notify the sender when the ratio of these addresses exceeds a predetermined value,
for example.
Another rule may involve issuing a warning when predefined key words
or phrases in the e-mail body, subject, and/or attachments are found in the message.
When applying this rule, the module 102 may scan the message for these words or
phrases which, if found, indicate that the e-mail may not be appropriately addressed to
recipients outside of firm 106, for example. Another rule may involve issuing a warning
when predefined key words or phrases are found in e-mail attachment metadata. The
metadata may identify, for example, the type of document being attached, an intended
audience of the document, or a customer to whom the document pertains. When
applying this rule, the characteristics of the e-mail recipient list, including, but not
limited to, e-mail domain names, full e-mail addresses, ratio of internal to external
addresses, prior contact history, and other characteristics, may be compared with the
metadata to decide the likelihood of an addressing mistake. In addition, this rule may be
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associated with prompting the user for document metadata as part of the document
creation process such as, e.g., within word processing or spreadsheet software
applications, or other document creation applications, such that the supplied metadata
can be used for comparison purposes as described above.
Referring to Fig. 3, in various embodiments, after a sender has instructed
the module 102 that the recipients of the electronic message are correct, module 102 may
use the sender's input to learn new rules, or exceptions to existing rules, that may reduce
incorrect warnings when evaluating subsequent electronic messages. In various
embodiments, the module 102 may also permit the sender to revise the rules 112. In
these embodiments, the sender can "notify" module 102 about a new relationship or
contact, for example, and "instruct" the module 102 to transmit future electronic
messages without warning the sender that the new contact may be incorrect. Such
instructions may involve adding an e-mail address to the user's set of known e-mail
contacts or CRM system 114, for example. This learned information may then be used
to define one or more rules 112 that can suppress the above-discussed warning prompt.
The benefits of the e-mail communication management modules
described herein will be readily apparent to those skilled in the art. Embodiments of the
invention provide a rich and diverse set of heuristics which can be integrated into a
firm's CRM systems. The invention also provides e-mail communication management
modules with the capability to leam to avoid unnecessary future warnings. Application
of embodiments of the invention may also reduce the business and legal risks associated
with e-mail communications.
The examples presented herein are intended to illustrate potential and
specific implementations of the present invention. It can be appreciated that the
examples are intended primarily for purposes of illustration of the invention for those
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skilled in the art. No particular aspect or aspects of the examples is/are intended to limit
the scope of the present invention.
It is to be understood that the figures and descriptions of the present
invention have been simplified to illustrate elements that are relevant for a clear
understanding of the present invention, while eliminating, for purposes of clarity, other
elements. For example, certain operating system details and modules of network
platforms are not described herein. Those of ordinary skill in the art will recognize,
however, that these and other elements may be desirable in a typical computer system or
e-mail application, for example. However, because such elements are well known in the
art and because they do not facilitate a better understanding of the present invention, a
discussion of such elements is not provided herein.
Any element expressed herein as a means for performing a specified
function is intended to encompass any way of performing that function including, for
example, a combination of elements that perform that function. Furthermore the
invention, as defined by such means-plus-function claims, resides in the fact that the
functiohalities'provided by the various recited means are combined and brought together
in a manner as defined by the appended claims. Therefore, any means that can provide
such functionalities may be considered equivalents to the means shown herein.
In general, it will be apparent to one of ordinary skill in the art that at least
some of the embodiments described herein may be implemented in many different
embodiments of software, firmware, and/or hardware. The software code or specialized
control hardware which may be used to implement embodiments of the invention is not
limiting. For example, embodiments described herein may be implemented in computer
software using any suitable computer software language type such as, for example, C or
C++ using, for example, conventional or object-oriented techniques. Such software may
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be stored on any type of suitable computer-readable medium or media such as, for
example, a magnetic or optical storage medium. The operation and behavior of the
invention embodiments may be described without specific reference to specific software
code or specialized hardware components. The absence of such specific references is
feasible, because it is clearly understood that artisans of ordinary skill would be able to
design software and control hardware to implement the embodiments of the present
invention based on the present description with no more than reasonable effort and
without undue experimentation.
A4oreover, the processes associated with the present embodiments may be
executed by programmable equipment, such as computers or computer systems.
Software that may cause programmable equipment to execute processes may be stored in
any storage device, such as, for example, a computer system (non-volatile) memory, an
optical disk, magnetic tape, or magnetic disk. Furthermore, at least some of the
processes may be programmed when the computer system is manufactured or stored on
various types of computer-readable media. Such media may include any of the forms
listed" above with respect to storage devices and/or, for example, a carrier wave
modulated, or otherwise manipulated, to convey instructions that may be read,
demodulated/decoded, or executed by a computer or computer system.
It can also be appreciated that certain process aspects described herein
may be performed using instructions stored on a computer-readable medium or media
that direct a computer system to perform the process steps. A computer-readable
medium may include, for example, memory devices such as diskettes, compact discs
(CDs), digital versatile discs (DVDs), optical disk drives, or hard disk drives. A
computer-readable medium may also include memory storage that is physical, virtual,
permanent, temporary, semi-permanent, and/or semi-temporary. A computer-readable
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medium may further include one or more data signals transmitted on one or more carrier
waves.
A "computer" or "computer system" may be, for example and without
limitation, a wireless or wireline variety of a microcomputer, minicomputer, server,
mainframe, laptop, personal data assistant (PDA), wireless e-mail device (e.g.,
"BlackBerry" trade-designated devices), cellular phone, pager, processor, fax machine,
scanner, or any other programmable device configured to transmit and/or receive data
over a network. Computer systems and computer-based devices disclosed herein may
include memory for storing certain software applications used in obtaining, processing
and communicating information. It can be appreciated that such memory may be internal
or external with respect to operation of the disclosed embodiments. The memory may
also include any means for storing software, including a hard disk, an optical disk, floppy
disk, ROM (read only memory), RAM (random access memory), PROM (programmable
ROM), EEPROM (electrically erasable PROM), and/or other computer-readable media.
In various embodiments of the present invention disclosed herein, a single
component may be replaced by multiple components, and multiple components may be
replaced by a single component, to perform a given function or functions. Except where
such substitution would not be operative, such substitution is within the scope of the
invention. Any servers described herein, for example, may be replaced by a "server
farm" or other grouping of networked servers that are located and configured for
cooperative functions. It can be appreciated that a server farm may serve to distribute
workload between/among individual components of the farm and may expedite
computing processes by harnessing the collective and cooperative power of multiple
servers. Such server farms may employ load-balancing software that accomplishes tasks
such as, for example, tracking demand for processing power from different machines,
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prioritizing and scheduling tasks based on network demand, and/or providing backup
contingency in the event of component failure or reduction in operability.
While various embodiments of the invention have been described herein,
it should be apparent that various modifications, alterations and adaptations to those
embodiments may occur to persons skilled in the art with attainment of at least some of
the advantages of the present invention. The disclosed embodiments are therefore
intended to include all such modifications, alterations and adaptations without departing
from the scope and spirit of the present invention as set forth in the attached claims.

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WHAT IS CLAIMED IS:
1. A computer-assisted method for processing a first electronic message, said
electronic message having a sender and at least one recipient, said method comprising
the steps of:
reviewing the recipients of said electronic message;
evaluating whether any of the recipients of said electronic message are potentially
incorrect; and
prompting said sender to evaluate whether said potentially incorrect recipients are
correct.
2. The computer-assisted method of Claim 1, said sender having a contact list, said
evaluating step including:
determining whether said recipients are included in said contact list; and
deeming recipients not in said contact list as potentially incorrect.
- • ■ 3: T^iecompirter-assi'stedmethod of Claim 2, further including adding at least one
of said potentially incorrect recipients to said contact list after said sender determines
that said potentially incorrect recipient is correct.
4. The computer-assisted method of Claim 3, further including:
reviewing the recipients of a second electronic message, said second electronic
message having a sender that is different from said sender of said first message;
evaluating whether any of the recipients of said second electronic message are
potentially incorrect;
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prompting said sender of said second electronic message to evaluate whether said
potentially incorrect recipients are correct; and
adding said potentially incorrect recipients to said contact list after said sender of
said second message determines that said potentially incorrect recipients are correct
5. The computer-assisted method of Claim 1, wherein said electronic message is an
e-mail, and wherein said e-mail is addressed to e-mail accounts of said recipients, said
sender having a contact list, said evaluating step including:
determining whether the domain names of said e-mail accounts are included in
said sender's contact list; and
deeming recipients having e-mail accounts with domain names not in said contact
list as potentially incorrect
6. The computer-assisted method of Claim 1, wherein said electronic message is an
e-mail, and wherein said e-mail is addressed to e-mail accounts of said recipients, said
evaluating "step including:
calculating a first number by counting the e-mail accounts of said recipients
having the same domain name as the sender;
calculating a second number by counting the e-mail accounts of said recipients
having a different domain name than the sender; and
prompting said sender to confirm that said recipients are correct if the ratio of
said second number to said first number exceeds a predetermined value.
7. The computer-assisted method of Claim 1, wherein said sender has a contact list,
and wherein said evaluating step includes:
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determining whether the name of a recipient is substantially similar to at least two
names in said contact list; and
prompting said sender to confirm that said recipients are correct.
8. The computer-assisted method of Claim 1, wherein said evaluating step includes
examining said electronic message to determine whether it meets at least one of a set of
rules, said method further including modifying at least one of said rules after said sender
determines that said potentially incorrect recipient is correct.
9. A computer- readable medium for processing a first electronic message, said
electronic message having at least one recipient, said medium comprising computer-
executable instructions thereon for:
reviewing the recipients of said electronic message, said message having a
sender;
evaluating whether any of the recipients of said electronic message are potentially
"incorrect; and "
prompting said sender to evaluate whether said potentially incorrect recipients are
correct.
10. The computer-readable medium of Claim 9, said sender having a contact list, said
medium further comprising computer-executable instructions thereon for:
determining whether said recipients are included in said contact list; and
deeming recipients not in said contact list as potentially incorrect.
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11. The computer-readable medium of Claim 10, said medium further comprising
computer-executable instructions thereon for adding said potentially incorrect recipients
to said contact list after said sender determines that said potentially incorrect recipients
are correct.
12. The computer-readable medium of Claim 11, said medium further comprising
computer-executable instructions thereon for:
reviewing the recipients of a second electronic message, said second electronic
message having a sender mat is different from said sender of said first message;
evaluating whether any of the recipients of said second electronic message are
potentially incorrect;
prompting said sender of said second electronic message to evaluate whether said
potentially incorrect recipients are correct; and
adding said potentially incorrect recipients to said contact list after said sender of
said second message determines that said potentially incorrect recipients are correct.
13. The computer-readable medium of Claim 9, wherein said electronic message is
an e-mail, and wherein said e-mail is addressed to e-mail accounts of said recipients, said
sender having a contact list, said instructions for evaluating whether any of the recipients
of said second electronic message are potentially incorrect including instructions for:
detennining whether the domain names of said e-mail accounts are included in
said sender's contact list; and
deeming recipients having e-mail account domain names not in said contact list
as potentially incorrect.
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14. The computer-readable medium of Claim 9, wherein said electronic message is
an e-mail, and wherein said e-mail is addressed to e-mail accounts of said recipients, said
instructions for evaluating whether any of the recipients of said second electronic
message are potentially incorrect including instructions for:
calculating a first number by counting the e-mail accounts of said recipients
having the same domain name as the sender,
calculating a second number by counting the e-mail accounts of said recipients
having a different domain name than the sender; and
prompting said sender to confirm that said recipients are correct if the ratio of
said second number to said first number exceeds a predetermined value.
15. The computer-readable medium of Claim 9, said sender having a contact list, said
instructions for evaluating whether any of the recipients of said second electronic
message are potentially incorrect including instructions for:
determining whether the names of said recipients are substantially similar to the
names in "said contact list; and
prompting said first sender to confirm that said recipients are correct.
16. The computer-readable medium of Claim 1, wherein said instructions for
evaluating include instructions for examining said electronic message to determine
whether it meets at least one of a set of rules, said medium further including instructions
for modifying at least one of said rules after said sender determines that said potentially
incorrect recipient is correct.
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17. A computer-assisted system for processing a first electronic message, said
electronic message having a sender and at least one recipient, said system comprising:
an e-mail communication management module for:
reviewing the recipients of said electronic message;
evaluating whether any of the recipients of said electronic message are
potentially incorrect; and
prompting said sender to evaluate whether said potentially incorrect
recipients are correct.
18. The computer-assisted system of Claim 17, said sender having a contact list, said
module performing said evaluation by:
determining whether said recipients are included in said contact list; and
deeming recipients not in said contact list as potentially incorrect.
19. The computer-assisted system of Claim 18, said module for further adding at
' least one of said potentially incorrect recipients to said contact list after said sender
determines that said potentially incorrect recipient is correct.
20. The computer-assisted system of Claim 19, said module for further:
reviewing the recipients of a second electronic message, said second electronic
message having a sender that is different from said sender of said first message;
evaluating whether any of the recipients of said second electronic message are
potentially incorrect;
prompting said sender of said second electronic message to evaluate whether said
potentially incorrect recipients are correct; and
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adding said potentially incorrect recipients to said contact list after said sender of
said second message determines that said potentially incorrect recipients are correct.
21. The computer-assisted system of Claim 17, wherein said electronic message is an
e-mail, and wherein said e-mail is addressed to e-mail accounts of said recipients, said
sender having a contact list, said module performing said evaluation by:
determining whether the domain names of said e-mail accounts are included in
said sender's contact list; and
deeming recipients having e-mail accounts with domain names not in said contact
list as potentially incorrect.
22. The computer-assisted system of Claim 17, wherein said electronic message is an
e-mail, and wherein said e-mail is addressed to e-mail accounts of said recipients, said
module performing said evaluation by:
calculating a first number by counting the e-mail accounts of said recipients
havifig'the same domain name as the sender;
calculating a second number by counting the e-mail accounts of said recipients
having a different domain name than the sender, and
prompting said sender to confirm that said recipients are correct if the ratio of
said second number to said first number exceeds a predetermined value.
23. The computer-assisted system of Claim 17, wherein said sender has a contact list,
said module performing said evaluation by:
determining whether the name of a recipient is substantially similar to at least two
names in said contact list; and
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prompting said sender to confirm that said recipients are correct
24. The computer-assisted system of Claim 17, said module performing said
evaluating by examining said electronic message to determine whether it meets at least
one of a set of rules, said module for modifying at least one of said rules after said sender
determines that said potentially incorrect recipient is correct.
20

In various embodiments, a computer-assisted method for processing an electronic message includes the steps of
reviewing the recipients of the electronic message, evaluating whether any of the recipients of the electronic message are potentially
incorrect, and prompting the sender of the electronic message to evaluate whether the potentially incorrect recipients are correct.
This computer-assisted method, as it evaluates whether a recipient may be potentially incorrect, may provide an effective warning to
the sender of the electronic message as opposed to previous systems which automatically, and often, spuriously, warned the sender
that a recipient may be incorrect without ever evaluating the recipients.

Documents:

http://ipindiaonline.gov.in/patentsearch/GrantedSearch/viewdoc.aspx?id=eQk9z00hV9M9fZcdRO9L4w==&loc=wDBSZCsAt7zoiVrqcFJsRw==


Patent Number 279969
Indian Patent Application Number 979/KOLNP/2008
PG Journal Number 06/2017
Publication Date 10-Feb-2017
Grant Date 06-Feb-2017
Date of Filing 05-Mar-2008
Name of Patentee MORGAN STANLEY
Applicant Address 1585 BROADWAY NEW YORK NY
Inventors:
# Inventor's Name Inventor's Address
1 CHRISTOFF MAX 957 THE ALAMEDA, BERKLEY, CA 94707
2 KIDNER EDEN 1009 WILLOW AVENUE, APARTMENT 4L, HOBOKEN, NJ 07030
3 SHARER JULIANNE 214 WESTWOOD ROAD, STAMFORD, CT 06902
4 BALASUBRAMANYAM SHARADA 17 PEPPERMINT HILL ROAD, NORTH BURNSWICK, NJ 08902
5 SPARKES STEPHEN 682 SIXTH AVENUE, #3, NEW YORK, NY 10010
6 KHODAK DENIS 270 LUIS MARIN BOULEVARD, APARTMENT 16K, JERSEY CITY, NJ 070302
PCT International Classification Number H04L 12/58
PCT International Application Number PCT/US2006/037653
PCT International Filing date 2006-09-27
PCT Conventions:
# PCT Application Number Date of Convention Priority Country
1 60/721224 2005-09-27 U.S.A.